Robert Hepner | Page 29

The service offered a customer was always polite and informative, never pushy. They were open and casual and knowledgable. And after checking with other dealerships, I found they had by far the best p informative, never pushy. They were open and casual and knowledgable. And after checking with other dealerships, I found they had by far the best price as well as the best customer treatment. I highly recommend them to anyone. More

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How do you come in for an oil change and leave out with a new car? - Sincerity, Service, Superior product • The Sales professionals are awesome- Sincere with meeting my needs: o Adam – kept me informed new car? - Sincerity, Service, Superior product • The Sales professionals are awesome- Sincere with meeting my needs: o Adam – kept me informed about the 2013s and took me for a test drive o Ken – patiently reviewed all the new features and worked with me to select the vehicle with the options I needed o Rob – walked me through the final paperwork, ensuring that I understood the fine print and details of the warrantee • Service o Service management team really tried to accommodate me with last minute requests for oil changes with my 2008 MKZ! o Listened to my concerns o Helped out with a loaner vehicle even when the repair was not covered • Superior Product o I loved my 2008 MKZ – awesome ride, beautiful, dependable o Everyone was so impressed with the 2013MKZ – great commercials! I had to take a test drive o I see a car as a tool. I expect my 2013MKZ to serve me as well as the 2008 did I wandered into Carmen Lincoln 5 years ago, and now I am driving my second new car. Did I need a new car – probably not, but I’m driving the car I want and I am confident in the quality of the vehicle and the team at Carmen that supports it! Thanks, Roxanne Allen More

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Great experience. Everyone was friendly and worked hard to make sure I was happy. Robert the finance guy provided exceptional service and made sure I got a great rate. Scott was personable and easy to deal to make sure I was happy. Robert the finance guy provided exceptional service and made sure I got a great rate. Scott was personable and easy to deal with. Bob is an interesting man with great stories. It was like buying from friends. Thank you, Rodd A. More

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Scott Henning and Robert Hepner took great care of me throughout the whole car buying process. Scott had great communication and showed me some great vehicles and got me in the vehicle I wanted. Robert throughout the whole car buying process. Scott had great communication and showed me some great vehicles and got me in the vehicle I wanted. Robert was great in getting me financed, I know that wasn't easy and they didn't take all day about it. They both made the process stress free I will reccomend them to anyone I know that is in the market for a vehicle. More

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I was treated to exceptionally attentive and courteous service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase a service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase as convenient and affordable as possible, but also to make sure my specific needs and preferences were being met. Would certainly recommend/return. I am extremely satisfied with my purchase. More

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These two men worked very hard to get me a car when mine had just been totaled when other dealerships said they could not get me approved, Not only was my experience wonderful but they alleviated the stress had just been totaled when other dealerships said they could not get me approved, Not only was my experience wonderful but they alleviated the stress of finding a car that fit the needs of my family, My family and I will return to Carman for future purchases. More

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We worked with AL SEENEY and the team at CARMAN to purchase a 2014 Mustang GT. Our experience was extremely pleasant. We were happy with the entire process which was very open and positive. We were purchase a 2014 Mustang GT. Our experience was extremely pleasant. We were happy with the entire process which was very open and positive. We were very pleased with the price we got on the new car and the amount we received for our trade. Mr. Seeney kept us completely informed throughout the purchase process and both he and the finance team worked to make every option available to us so that we were confident in our purchase price and financing package. Mr. Seeney took the time to introduce us to the staff in customer service, which was all very professional and friendly. We are EXTREMELY PLEASED with Mr. Seeney, Carman Ford, all of their staff we had the opportunity to meet, and of course, OUR NEW CAR! We would highly recommend Mr. Seeney & Carman Ford to our friends and family, and in fact have already done so! Our goal was to purchase our vehicle at a good price and create an on-going relationship of trust with our salesperson and the dealership, we did EXACTLY THAT! Judy Wright Middletown, DE More

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Professional,friendly,excellent customer service ever.i never had this experience before I'd been so many dealership ,but this is the number one. For me its a five star deal with this people never had this experience before I'd been so many dealership ,but this is the number one. For me its a five star deal with this people More

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