Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Robert Hepner

Overview Reviews (288)

Contact Me

View All Employees

< View All Employees

Robert Hepner

Robert Hepner | Page 2

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Contact Me

5.0

288 Reviews

Overview Reviews (288)

Dealership Experience

13 yrs, 4 mos

5.0

288 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Robert Hepner

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

288 Reviews of Robert Hepner

August 30, 2025

Dealership Rating

Employee Rating

Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service! We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service! More

by Peggy.delfabbro

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Aug 31, 2025 -

Carman Ford Lincoln responded

Thank you Peggy for the great comments and 5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're excited to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford Bronco Sport! Carman… Driven by the Best!

August 24, 2025

Dealership Rating

Employee Rating

Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience. He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience. More

by aubreyj126

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Aug 24, 2025 -

Carman Ford Lincoln responded

Thank you for the great comments and 4/5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're glad to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new to you ride! Carman… Driven by the Best!

August 23, 2025

Dealership Rating

Employee Rating

Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles. More

by garystacey_0129

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Grimaldi

Report | Print

Aug 23, 2025 -

Carman Ford Lincoln responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Carman Ford. We are thrilled to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new Ford. Carman...Driven by the Best!

August 21, 2025

Dealership Rating

Employee Rating

This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on t Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!! More

by jcjesusneverfails

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Azan, Eylem Gokdemir

Report | Print

Aug 21, 2025 -

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Lincoln customer family. We look forward to serving you for years to come. Enjoy your new Lincoln Corsair. Carman...Driven by the Best!

August 15, 2025

Dealership Rating

Employee Rating

Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy! experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy! More

by halleydannemiller

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Aug 15, 2025 -

Carman Ford Lincoln responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new Ford. Carman...Driven by the Best!

August 14, 2025

Dealership Rating

Employee Rating

Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone! The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone! More

by jlodeski

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Aug 14, 2025 -

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are glad to have you as a member of the Carman Lincoln customer family. We look forward to serving you for years to come. Enjoy your new to you ride. Carman...Driven by the Best!

July 30, 2025

Dealership Rating

Employee Rating

Scott was very knowledgeable about the vehicle I purchased. I enjoyed my experience at Carmen Ford. purchased. I enjoyed my experience at Carmen Ford. More

by Greg

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Report | Print

Jul 30, 2025 -

Carman Ford Lincoln responded

Thank you Greg for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are glad to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best!

June 22, 2025

Dealership Rating

Employee Rating

This is my 2nd Ford Edge I have purchased. Carman Ford is great to deal with and Scott made the process very easy Carman Ford is great to deal with and Scott made the process very easy More

by Carol

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Jun 23, 2025 -

Carman Ford Lincoln responded

Thank you Carol for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We look forward to serving you for years to come. Enjoy your new Ford Edge. Carman...Driven by the Best!

June 14, 2025

Dealership Rating

Employee Rating

Scott Ponsell was extremely knowledgeable and professional. He made the buying experience easy and fast. professional. He made the buying experience easy and fast. More

by bshudsonpa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Ponsell

Report | Print

Jun 23, 2025 -

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We look forward to serving you for years to come. Enjoy your new Ford truck. Carman...Driven by the Best!

June 05, 2025

Dealership Rating

Employee Rating

3rd vehicle purchased from Scott and Carman Ford Great to do business with as always to do business with as always More

by Kh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Report | Print

Jun 05, 2025 -

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are honored that you remain a valuable member of the Carman Ford customer family. We look forward to serving you for years to come. Carman...Driven by the Best!