Robert Johnson | Page 10

It’s always a breeze getting my Ford F-150 serviced here. From setting up the appointment on-line, to the video updates while I’m in the waiting room to the great customer service provided by the service adv From setting up the appointment on-line, to the video updates while I’m in the waiting room to the great customer service provided by the service advisor, Robert. Great job and highly recommend!! More

by gidupp Verified Customer Verified Customer

Report | Print

Rob was pleasant and informative on all suggested service aspects. He helped me understand what was necessary and what could wait. aspects. He helped me understand what was necessary and what could wait. More

by p1nkacc0rd Verified Customer Verified Customer

Report | Print

Southern Ford did a wonderful job in a very timely manner and I am very pleased with the job and will go back when I need additional service! and I am very pleased with the job and will go back when I need additional service! More

by tedamauch Verified Customer Verified Customer

Report | Print

Had an appointment at 9:30 nothing was said to me until 4:55pm until I called and the results were I needed a door handle to bring it in another day !!! People need their vehicle not to sit in your store a 4:55pm until I called and the results were I needed a door handle to bring it in another day !!! People need their vehicle not to sit in your store all day. This is thee second time this happened More

by strataspainting Verified Customer Verified Customer

Report | Print

The dealership was clean and very friendly. Our service adviser was knowledgeable about the services that were needed. Our service adviser was knowledgeable about the services that were needed. More

by SHEPPARDTERRY Verified Customer Verified Customer

Report | Print

Always a great experience don't trust anyone else with our vehicles Always professional and prompt our vehicles Always professional and prompt More

by Erikacalistro1969 Verified Customer Verified Customer

Report | Print

Everything went as planned - but this the level of service and respect I expect and am accustomed to receiving. service and respect I expect and am accustomed to receiving. More

by steve_g Verified Customer Verified Customer

Report | Print

Robert went out of his way to find a solution that would allow me to get my truck repaired without having to miss work. Additionally, when noticing the part was on back order, he located and retrieved the p allow me to get my truck repaired without having to miss work. Additionally, when noticing the part was on back order, he located and retrieved the part from another Ford dealership. More

by MARK_SEAL62 Verified Customer Verified Customer

Report | Print

Robert is Top Notch! He went above and beyond in getting our repair resolved. Everyone else we spoke to gave us excuses. He went above and beyond in getting our repair resolved. Everyone else we spoke to gave us excuses. More

by mikestaples54 Verified Customer Verified Customer

Report | Print

They kept me updated the entire process. I also loved the video that showed what they saw while working on my car. Robert was very quick to respond to any question or concern that I had. Oh, I also loved the video that showed what they saw while working on my car. Robert was very quick to respond to any question or concern that I had. Oh, and the Uber at no charge was an excellent touch! More

by debbthompson27 Verified Customer Verified Customer

Report | Print