Robert Johnson | Page 10

Sales team was great, service team did not. meet expectations. Service was slow and I could not contact them to check on status of my vehicle. Called 3 times with no answer. They then called to meet expectations. Service was slow and I could not contact them to check on status of my vehicle. Called 3 times with no answer. They then called to pick up my vehicle 5 minutes before closing. More

by bone_loader Verified Customer Verified Customer

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Very poor communication! Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day or two. More

by rscottlauder Verified Customer Verified Customer

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He is very personable and dedicated to provide to service .i stay where I get good service . .i stay where I get good service . More

by Golfhack72 Verified Customer Verified Customer

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Completely satisfied with the service provided. Had trouble getting through to the service department but overall great job Had trouble getting through to the service department but overall great job More

by leroy.pierce1964 Verified Customer Verified Customer

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To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor Verified Customer Verified Customer

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The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More

by Back2pback@gmail.com Verified Customer Verified Customer

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The customer service is awesome! The attentiveness to the customers needs our impressive. Keep up the great work! The attentiveness to the customers needs our impressive. Keep up the great work! More

by COZMENT Verified Customer Verified Customer

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Overall everything went very well as usual from start to finish. Great customer service and postive attitudes! finish. Great customer service and postive attitudes! More

by Shakeema patterson Verified Customer Verified Customer

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My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More

by CECELIAG0 Verified Customer Verified Customer

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When I picked up my truck, it appeared the tires had not been rotated. The oil change light was not reset. Upon first glance, it did not appear that the truck had been touched. I asked for them to top off t been rotated. The oil change light was not reset. Upon first glance, it did not appear that the truck had been touched. I asked for them to top off the tire pressure in my tires, and that was not done. I knew the oil change was done when I looked at my front fender and there was oil spillage on my paint. When I pulled back into the dealer, I waited an hour for a small nail to be pulled from the tire which did not require patching. If I did not have the service contract, I would not be back to have my truck serviced at this shop. More

by trevorcaccetta Verified Customer Verified Customer

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