Robert Johnson | Page 13
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
152 Reviews
Write a Review152 Reviews of Robert Johnson
July 12, 2025
I had a few bumps when buying my car; everything got figured out in the process was completed fairly smoothly. I've had trouble with the service on my vehicle since. The service department themselves ha figured out in the process was completed fairly smoothly. I've had trouble with the service on my vehicle since. The service department themselves have been wonderful, but I'm having trouble with the sales department returning phone calls. More
Other Employees Tagged: ROBERT JOHNSON
July 07, 2025
Southern Ford is always reliable. Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their service to the customer. More
July 03, 2025
Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, Joe Jensen, JARED STARK, QUERIDA WILLIAMS
June 28, 2025
The fact that you don't do recalls on Saturdays should be more evident on your website. I never got an all done text, guess it had never sent, but did get the survey so I called to see if it was ready. Servi more evident on your website. I never got an all done text, guess it had never sent, but did get the survey so I called to see if it was ready. Service was great More
Other Employees Tagged: ROBERT JOHNSON
June 25, 2025
N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
June 22, 2025
Scheduled appointment online same-day. They were able to complete service as requested. Service took longer than other dealerships we’ve used, but they got the job done. Only issue was the They were able to complete service as requested. Service took longer than other dealerships we’ve used, but they got the job done. Only issue was they didn’t change the tire pressures when they rotated tires, so I had to do that myself when I got home. More
June 20, 2025
Great service, thank you very much for you assistance with my 2018 Ford Raptor . Thank you with my 2018 Ford Raptor . Thank you More
Other Employees Tagged: Stephanie Spangler

