Robert Johnson | Page 14

I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More

by Carrian83 Verified Customer Verified Customer

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Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More

by mariahjeynae Verified Customer Verified Customer

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I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from Southern Ford..Thank you soo much for all you’ve done since I bought my vehicle.. More

by BERNARDMOYLER Verified Customer Verified Customer

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Great service provided as usual however my Service Rep Mr. C is no longer employed with your company, and I am not very pleased about that. Mr. C is no longer employed with your company, and I am not very pleased about that. More

by JJay Verified Customer Verified Customer

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My first appointment with Mr. Johnson. He was very helpful with this appointment in a timely manner, and also with a follow up appointment on June 4th. Johnson. He was very helpful with this appointment in a timely manner, and also with a follow up appointment on June 4th. More

by TBONE48 Verified Customer Verified Customer

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If you want anything done in a timely manner do not use this dealership. I went in to have a state inspection done and was greeted with a host of service personnel that wanted nothing to do with helping a this dealership. I went in to have a state inspection done and was greeted with a host of service personnel that wanted nothing to do with helping anyone. I stood in front of their service desk for 25 minutes before someone told me they would be right with me, another 10 minutes to be told I couldn’t get the inspection done because the techs were getting ready to go to lunch. Very unprofessional environment unfriendly staff I’ll go elsewhere! More

by John1744 Verified Customer Verified Customer

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Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More

by MONROE.DSJ Verified Customer Verified Customer

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Received quick attention and the situation was diagnosed quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. More

by cltcfn Verified Customer Verified Customer

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Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife Verified Customer Verified Customer

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5 Southern Ford has been our dealer for many years. We have been treated well and look forward to our next vehicle purchase in the future. We have been treated well and look forward to our next vehicle purchase in the future. More

by jmuvtmom Verified Customer Verified Customer

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