Robert Johnson
Robert Johnson at Southern Ford

Robert Johnson | Page 14

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.6
139 Reviews
4.6

139 Reviews

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139 Reviews of Robert Johnson

May 11, 2025

Dealership Rating
Employee Rating

What I need was done in a good manner and they call when they were done More

by earnieearnieearnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Johnson , SAM BELL, Jake Lynch, ROBERT MUIR

May 10, 2025

Dealership Rating
Employee Rating

Prompt and courteous Great great great great great great great great great great great great great More

by bluefocus60
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 09, 2025

Dealership Rating
Employee Rating

I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve More

by loudguitars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler , Jeff Dobson

May 01, 2025

Dealership Rating
Employee Rating

They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed More

by saucesnsuchbyryan
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 01, 2025

Dealership Rating
Employee Rating

Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre More

by Fordhead
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

April 25, 2025

Dealership Rating
Employee Rating

The service person seemed disorganized. I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not More

by SMSGTRET
Recommend Dealer
No

April 18, 2025

Dealership Rating
Employee Rating

Ok The valet gentleman was very nice as always Have a good safe and nice holiday More

by Kathybrinca
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

April 03, 2025

Dealership Rating
Employee Rating

Pleasant and efficient service! Mr. Johnson stepped in while someone else was on lunch and Markus Mitchell did an excellent job! More

by ajango27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2025

Dealership Rating
Employee Rating

I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More

by Scottharmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

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