

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
8 yrs, 8 mos
Languages Spoken
English
509 Reviews
Write a Review509 Reviews of Robert Kirkwood
May 30, 2025
I had a very satisfying experience. I got a good deal on an excellent, highly rated low mileage vehicle. Robert is an excellent representative for Benz and Beemer! I got a good deal on an excellent, highly rated low mileage vehicle. Robert is an excellent representative for Benz and Beemer! More
Other Employees Tagged: Brock Roulier , Adam
May 27, 2025
The Smoothest Car-Buying Experience- EVER – Thanks to Robert Kirkwood & Brock Roulier! We recently had the absolute best experience at Certified Benz and Beemer, and it's all thanks to their incredibl Robert Kirkwood & Brock Roulier! We recently had the absolute best experience at Certified Benz and Beemer, and it's all thanks to their incredible team—especially Product Specialist Robert Kirkwood and Finance Manager Brock Roulier. We had been on the hunt for a 2025 Lexus GX 550 Luxury Plus SUV for what felt like forever. Every time we found one listed, it would be gone within minutes. We were ready to give up and thought we’d have to join the long waiting list with a deposit, not expecting to get our hands on one for another year. Then—like magic—we found one listed at Certified Benz and Beemer. Since we live about 45 minutes away, I didn’t get my hopes up. I was convinced it would be sold by the time we arrived. But this is where Robert truly shined. He kept us updated every step of the way, even sending video updates to show the car was still available. He pulled the vehicle and held it for us while we got everything in order. By the time we arrived, the GX 550 was there—just as beautiful as we imagined—and we were ready to move forward. From the moment we stepped in, the process was seamless. No haggling, no pressure. Just total transparency and kindness from Robert. It was, hands down, the smoothest experience we’ve ever had with a dealership. Then came the finance portion—and that* was equally amazing. Brock was just as wonderful. Friendly, professional, and made the entire process feel effortless. We left not only thrilled with our new vehicle, but also genuinely grateful for such a positive experience. If you’re searching for a dealership that truly values their customers and makes car buying enjoyable, look no further. Robert Kirkwood and Brock Roulier are a dream team. Thank you both for making this a memory we’ll always smile about! More
Other Employees Tagged: Brock Roulier
May 27, 2025
My wife and I recently purchased an SUV from Certified Benz & Beemer, and I couldn't be happier with the experience. From the moment we walked in, the staff was welcoming, knowledgeable, and respectful of Benz & Beemer, and I couldn't be happier with the experience. From the moment we walked in, the staff was welcoming, knowledgeable, and respectful of our time and preferences. Our sales associate Robert Kirkwood was patient, answered all of our questions, and never made us feel pressured. The entire process—from test drive to financing—was smooth, transparent, and stress-free. The SUV itself has exceeded our expectations. It’s clear that Robert Kirkwood of Certified Benz & Beemer values quality and customer satisfaction. We truly felt taken care of, and that’s rare these days. I highly recommend Certified Benz & Beemer to anyone looking for a new or used vehicle. Professional, honest, and efficient—what more could you ask for? Thank you again for making this such a positive experience! More
Other Employees Tagged: Brock Roulier
May 26, 2025
Great used vehicles, easy to work with and enjoyable experience during the closing transaction process experience during the closing transaction process More
Other Employees Tagged: Adam Pals, James Remy
May 26, 2025
Robert was great . I bought the car without even going to look at it . Fair price , easy transaction. I showed up and the car was as advertised. I had the whole th I bought the car without even going to look at it . Fair price , easy transaction. I showed up and the car was as advertised. I had the whole thing wrapped up in less than an hour. Super easy and convenient. Robert was very responsive and sent me videos and info I requested on the car right away . Highly recommend and ask for Robert, he knows his stuff . More
May 23, 2025
Robert K. was so well versed with the luxury vehicles. I knew there were two cars I was interested in and his expert opinion was the deciding factor on the ve was so well versed with the luxury vehicles. I knew there were two cars I was interested in and his expert opinion was the deciding factor on the vehicle. He gave all pros and cons for both vehicles so that I could make a decision that worked best for my family and I. This is why my family continues to come here he does great work. More
May 14, 2025
Tuan helped us purchase our car Excellent customer service and very friendly. He shared his snacks. I recommend to all my family and friends. service and very friendly. He shared his snacks. I recommend to all my family and friends. More
Other Employees Tagged: Tim Smith, Tuan Pham
May 08, 2025
Tuan is extremely personable, honest, and lovely to work with! I went to many dealerships and am so pleasantly impressed with Tuan and everyone at Benz & Beemer. Thank you for a wonderful experience! with! I went to many dealerships and am so pleasantly impressed with Tuan and everyone at Benz & Beemer. Thank you for a wonderful experience! More
Other Employees Tagged: Tim Smith, Adam Pals, Tuan Pham
May 01, 2025
Robert was great. Wish we could have done something with pricing. But I still was able to get the vehicle that I liked. Will come for my next vehicle. Wish we could have done something with pricing. But I still was able to get the vehicle that I liked. Will come for my next vehicle. More
Other Employees Tagged: Tim Smith, Mark Miller
May 01, 2025
Fabiana was great! ! I liked working with a woman. She was genuine and not pushy ! I liked working with a woman. She was genuine and not pushy More
Other Employees Tagged: Tim Smith, Tuan Pham, Fabiana Simoes
