Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood | Page 3

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
423 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

6 yrs, 4 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

5.0

423 Reviews

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423 Reviews of Robert Kirkwood

December 31, 2023

Dealership Rating
Employee Rating

Robert was great and knowledgeable. Very helpful and answered all of our questions. Will definitely return in the future. I would only like to deal with Robert when I return. His kindne More

by haydee33
Recommend Dealer
Yes
Jan 03, 2024

Certified Benz & Beemer responded

Dear haydee33: Thanks for your 5 Star review! We are glad that Robert was so friendly and helpful with your recent vehicle search. We really appreciate the opportunity to earn your business. Please let us know when we can ever assist you again in the future. Happy New Year!

December 31, 2023

Dealership Rating
Employee Rating

Great dealership. Came in and was greeted right away. Even tho they did not have my car I will still be searching in the future. More

by jstylist90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James

Dec 31, 2023

Certified Benz & Beemer responded

Dear jstylist90: Thanks so much for the 5 Star review! We appreciate the opportunity to assist you with your vehicle search. Please let us know when we can ever help you again in the future. Happy Holidays!

December 28, 2023

Dealership Rating
Employee Rating

Great experience. Team provided reasonable negotiation and no pressure. They have quality cars and services..! More

by Brathnay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson

Dec 29, 2023

Certified Benz & Beemer responded

Dear Barthnay: Thanks for sharing your positive feedback with us. We are glad that Robert and Kerry helped you have an outstanding car buying experience. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 21, 2023

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Employee Rating

I received a great service purchasing a new car from Benz and Beemer. Andy and his team provided top notch service making purchase process smooth, stress free and enjoyable. I would definitely recommend this More

by ilia.lapin56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Dec 21, 2023

Certified Benz & Beemer responded

Dear ilia.lapin56: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Andy and the CBB team. Thanks for your kind words and support. We are also grateful for your recommendation of CBB to your family and friends. We look forward to helping them (as well as you again!) in the future. Happy Holidays!

November 16, 2023

Dealership Rating
Employee Rating

Robert was the best salesman I could’ve asked for. Knew everything, was super helpful, and VERY respectful. More

by elirandall23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Certified Benz & Beemer responded

Dearelirandall23: We really appreciate you taking the time to share your compliments of Robet's outstanding customer service. Thanks so much for your kind words and support. We look forward to the opportunity to provide you with another 5 Star experience on your next visit.

November 14, 2023

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Employee Rating

Robert Kirkwood’s customer service was immeasurable during the entire process. He was very timely responding to emails while we were searching and asking questions about the vehicle I purchased. Robert More

by BeemMeUp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Murray

Nov 17, 2023

Certified Benz & Beemer responded

Dear BeemMeUp: We cannot thank you enough for taking the time to let our customers know about the wonderful customer service that Robert and Dennis provided for you with your recent Porsche purchase. We are grateful for your continued support and look forward to being there for you to assist you with all of your future automotive needs. Additional Note---Funny you should mention Robert's awards as he just got another one yesterday!!

October 30, 2023

Dealership Rating
Employee Rating

CBB had a large selection of vehicles, prompt service & great follow up calls to answer any questions. More

by mail2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Certified Benz & Beemer responded

Dear mail2: Thanks so much for your 5 Star review! We are glad that you appreciated our wide selection of vehicles as well as your friendly and helpful customer service. We are grateful for your business and look forward to being there for you in the future.

October 27, 2023

Dealership Rating
Employee Rating

Robert was a true gentleman. He did not try to hard sell me. He just listened, replied when necessary and I walked out the door with the car I loved at first sight, with the mont More

by amagness26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay

Oct 29, 2023

Certified Benz & Beemer responded

Dear amagness26: Nothing makes us happier than to hear from our customers that they got the car that they loved, and we provided exceptional service in the process. Thanks for sharing how well Robert treated you and that you would recommend Robert and CBB to others. We are grateful for the opportunity to earn your business and look forward to the pleasure of working with you again.

October 18, 2023

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Employee Rating

Friendly, clean, and quiet with nice cars and professional staff. I highly recommend this car dealer! More

by Jeffrofootball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tara Price

Oct 19, 2023

Certified Benz & Beemer responded

Dear Jeffrofootball: Thanks for sharing your positive feedback with us! We really appreciate your business as well as your recommendation of CBB to others. We look forward to the pleasure of working with you again.

October 11, 2023

Dealership Rating
Employee Rating

We bought my daughter a car at Certified Benz and Beemer. We shopped for quite a few cars for days, after visiting this dealership, it was an easy decision. They were wonderful, made the whole process, very More

by Marilyn McGrath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Certified Benz & Beemer responded

Dear Marilyn: You are very welcome! We couldn't be happier to hear how well your experience was working with Robert Kirkwood in the purchase of the vehicle for your daughter. It's always nice to hear that you had the best car buying experience that you have ever had. We are grateful for your business and look forward to your next visit.

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