Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 17

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

November 03, 2023

Dealership Rating
Employee Rating

Reliable Done Friendly help full dependable answers guestions fast Always helpful on time delivery Done More

by JEFFBON78
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Nov 03, 2023

JEFFBON78 responded

Robert is a great person to work with.

October 26, 2023

Dealership Rating
Employee Rating

Nice and friendly people. Got the job done when they said they would. Good group More

by jnewell34.jn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Milan Fridl, Adrianna Mayen, Laura Hoeller, Alex Hienz , Dennis Gonzalez, Mike Gregovich, Katie Kerby, Matt Schiewe

Oct 28, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for 60k transmission service and the transmission started shifting poor within 100 miles after service. I called back 5 days later and could not get an appointment to get it back in More

by RYANSOMMER9153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2023

Gordie Boucher Ford of Menomonee Falls responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

October 14, 2023

Dealership Rating
Employee Rating

I had an appointment with the dealership that I bought the truck from. After talking with their service advisor. He acted like he never heard of my problem. I had friend of mine use your dealership for th More

by DPLESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Gordie Boucher Ford of Menomonee Falls responded

We strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2023

Dealership Rating
Employee Rating

Very friendly people and they did a really good job on the repairs. It took a little longer than I expected but they got it right the first time. I will use Gordie again. More

by LON5822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Gordie Boucher Ford of Menomonee Falls responded

Hi there, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

September 26, 2023

Dealership Rating
Employee Rating

They are Fair, with good communication, will not fix something unnecessarily but will advice when to have it re checked. More

by kevin.broege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

September 23, 2023

Dealership Rating
Employee Rating

Tim listened to our needs. He found a car that we would like and was right. He answers our questions and talked to other people to help us. More

by GAIL9
Recommend Dealer
Yes

Other Employees Tagged: Timothy Nolan, Charles Pleugers, Jeff Samp , Emily Knope, Matt Schiewe

September 19, 2023

Dealership Rating
Employee Rating

Bumper damaged during service was repaired ( first class !! ) Very Happy with results Thank You Joe Nelson More

by ENELSON45
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister

September 15, 2023

Dealership Rating
Employee Rating

Robert had fantastic communication and was great with helping me understand the solution to my problems. More

by SALES@RAWSPEEDFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

September 13, 2023

Dealership Rating
Employee Rating

I was pleased with my 80,000 mile check up because they stayed within the special offer More

by Jnstuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe

Sep 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

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