Robert Krueger | Page 17
Service Writer
Gordie Boucher Ford of Menomonee Falls
N81 W12920 Leon Rd
Menomonee Falls, WI 53051
Dealership Experience
19 yrs, 8 mos
533 Reviews
Write a Review533 Reviews of Robert Krueger
October 26, 2023
Nice and friendly people. Got the job done when they said they would. Good group Got the job done when they said they would. Good group More
Other Employees Tagged: Charles Pleugers, Milan Fridl, Adrianna Mayen, Laura Hoeller, Alex Hienz , Dennis Gonzalez, Mike Gregovich, Katie Kerby, Matt Schiewe
October 16, 2023
I brought my vehicle in for 60k transmission service and the transmission started shifting poor within 100 miles after service. I called back 5 days later and could not get an appointment to get it back in the transmission started shifting poor within 100 miles after service. I called back 5 days later and could not get an appointment to get it back in to look at for 4 weeks. My expedition is now at another dealer for a transmission replacement for 7100$ only 1k miles beyond the powertrain warranty. Transmission was 3/4 of a quart overfull. I’m not saying Boucher caused this failure but I had an issue immediately after service and was pushed out 4 weeks with a failed transmission. I am unsatisfied with Boucher mostly for their inability to address the issue in a timely matter. More
October 14, 2023
I had an appointment with the dealership that I bought the truck from. After talking with their service advisor. He acted like he never heard of my problem. I had friend of mine use your dealership for th the truck from. After talking with their service advisor. He acted like he never heard of my problem. I had friend of mine use your dealership for the same service and he and I are very happy with your experience and service! More
October 08, 2023
Very friendly people and they did a really good job on the repairs. It took a little longer than I expected but they got it right the first time. I will use Gordie again. the repairs. It took a little longer than I expected but they got it right the first time. I will use Gordie again. More
September 23, 2023
Tim listened to our needs. He found a car that we would like and was right. He answers our questions and talked to other people to help us. He found a car that we would like and was right. He answers our questions and talked to other people to help us. More
Other Employees Tagged: Timothy Nolan, Charles Pleugers, Jeff Samp , Emily Knope, Matt Schiewe
September 13, 2023
I was pleased with my 80,000 mile check up because they stayed within the special offer stayed within the special offer More
Other Employees Tagged: Charles Pleugers, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe

