Robert Lee | Page 17

Last month I bought my first car. Went around 6 o’clock. When I walked in the door I saw Ken and he walked straight up to me and was ready to answer all my questions and needs. He really cares about the pro When I walked in the door I saw Ken and he walked straight up to me and was ready to answer all my questions and needs. He really cares about the products he sells and making sure the customer is happy. I would recommend anyone going to the Honda dealership to go see Ken. After the whole process it was even after 10 and the manager Robert bought me McDonald’s since I didn’t get to eat dinner. More

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I couldn’t be happier with my experience yesterday! Alex, Warren, and Robert were all highly informative and dedicated to ensure that I was satisfied with this purchase! I’m new to the area, but I was made t Warren, and Robert were all highly informative and dedicated to ensure that I was satisfied with this purchase! I’m new to the area, but I was made to feel at home. Their efforts were consistent with all my past experiences with the Honda experiences I’ve come to know, love, and trust. This team went above and beyond to meet my needs and wants and solidified my brand loyalty as well as sparked it with my skeptical husband! More

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Excellent sales and finance team. They worked with me on my trade and were helpful in working out a final price on the car I purchased. Chloe, Adam, and Robert were attentive and made the process run smooth my trade and were helpful in working out a final price on the car I purchased. Chloe, Adam, and Robert were attentive and made the process run smoothly. More

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Great dealership had a outstanding experience. Rob Mason extremely professional and very helpful. Will be back for our next car. Erin in finance made that part of the deal smooth and easy, extremely professional and very helpful. Will be back for our next car. Erin in finance made that part of the deal smooth and easy, More

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My lease was up in my 2018 Honda Pilot and last week I went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the Salesman and the Sales Manager, they told me their “best deal”, but I left the dealer without a new Pilot because they didn’t have the color I wanted. They said that they were going to try to find it. Thank God they didn't have it, as I thought that they could have offered me a better deal. Then, the next day I went to Honda of Westminster because they had the color that I wanted in their inventory and I wanted to see if they could give me a better deal. When I got there, I was received by one of the Sales Manager and he introduced me to Ken Mercer. I have never felt more comfortable with a Sales Associate at a dealership. His professionalism, honesty, and empathy were exceptional! He was able to work the deal out with the General Manager and they gave me a much better deal than the one I had at the other dealership and I got a wonderful 2021 Honda Pilot in the color that I wanted. If you are looking for the best Sales Associate there is out there to buy a Honda, look no further, Ken Mercer will be your best option. And if you are looking for the best Honda dealership with the best deal and the best personnel, you have to visit Honda of Westminster. You will not be disappointed! Other personnel that were part of the transaction, Robert Lee (General Manager) Keith O’Connor (General Sales Manager), Joan Figuereo (Sales Manager), and Gregg Smith (Financial Manager) were awesome too. They will be my dealership for life. Thanks so much for a great service! More

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Melody was awesome. She went above and beyond to help me choose the right SUV to fit my needs. I especially loved the videos she sent with her standing between the two colors I was debating. Thanks Melody choose the right SUV to fit my needs. I especially loved the videos she sent with her standing between the two colors I was debating. Thanks Melody!! We love “Big Blue!” Our new Honda Passport! More

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Jared is awesome! The first car sales person I have meet that was honest and trustworthy. Give that guy a promotion! The rest of the team that worked with me was great as well. Thank you Jared for getting that was honest and trustworthy. Give that guy a promotion! The rest of the team that worked with me was great as well. Thank you Jared for getting me into my dream vehicle. More

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Ken Mercer & Robb Peters provided excellent service during my purchase of my pre-owned Honda. Erin(business manager) dutifully got me through the paperwork! Thanks again! during my purchase of my pre-owned Honda. Erin(business manager) dutifully got me through the paperwork! Thanks again! More

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I called and had visited several Honda dealerships looking for a new 2021 Ridgeline RTL-E and most of the salesmen were just average. When I called Heritage and asked for new vehicle sales, I was for looking for a new 2021 Ridgeline RTL-E and most of the salesmen were just average. When I called Heritage and asked for new vehicle sales, I was fortunate to have Ken Mercer answer the phone. After reviewing your on-line vehicles, I made an appointment with Ken. He showed me the vehicle I was interested in and answered all of my questions and I ended up purchasing the truck the same day. Ken was assisted by Robert Lee who was also fantastic. Both of these gentlemen were excellent as was Rich Ewalt who handled my finances and other transactions. More

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I was warned heading into the car buying process how brutal it could be. We went to one dealership and experienced the deceitful ness of salesmen. Then we went to Heritage Honda Westminster and could no brutal it could be. We went to one dealership and experienced the deceitful ness of salesmen. Then we went to Heritage Honda Westminster and could not have been more pleased with our experience. Keith was absolutely amazing to deal with. He gave us a deal that absolutely blew our minds. The process was smooth, effortless and painless. I wish this was the first place we would have gone. I will certainly recommend it it everyone we know. Car buying shouldn’t be a stressful process but an enjoyable one and Keith and the crew at Heritage Honda Westminster made it that! Thanks Keith and thank you to everyone else. We ABSOLUTELY LOVE our 2015 Honda Pilot Touring model! We are making excuses for reasons to drive it! More

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