Robert Madden
Robert Madden at BMW of West Chester

Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
164 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

5.0

164 Reviews

Write a Review

164 Reviews of Robert Madden

December 31, 2025

Dealership Rating
Employee Rating

Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y More

by MIchaelH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 20, 2025

Dealership Rating
Employee Rating

Robert made the purchase process of my BMW X3 a most positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of More

by TMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

December 08, 2025

Dealership Rating
Employee Rating

Working with Robert was comfortable and his knowledge and experience was evident throughout the process. More

by danwaters121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooks Collins, Melissa Gibson

December 06, 2025

Dealership Rating
Employee Rating

Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but More

by wilks.jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk, Ian Martin

October 07, 2025

Dealership Rating
Employee Rating

I had a wonderful experience at this dealership from the second I walked in. Everyone was so nice and so helpful!! More

by melissa.ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

September 24, 2025

Dealership Rating
Employee Rating

I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for More

by MERELLAMERULLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 02, 2025

Dealership Rating
Employee Rating

The team was great to work with - Kyle was super helpful and a pleasure to deal with in purchasing our vehicle. I will definitely be back to work with him again! More

by ajc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy

August 26, 2025

Dealership Rating
Employee Rating

Scott, Brian and the dealers were excellent, they helped me get into a new vehicle asap, and it was exactly the one i wanted. Scott is personable, knowledgeable and very down to earth. I give him 10 stars a More

by bzgst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 16, 2025

Dealership Rating
Employee Rating

That location has been my BMW dealer for years. When the West Chester group took over, It got even better. I purchased 2 cars in the past week from them. It was an outstanding experience. I rec More

by sjb99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli, Jayson Kirk

August 09, 2025

Dealership Rating
Employee Rating

Robert provided exceptional and professional service with my recent BMW purchase. He is a great credit to himself, his team and your organization. Bill Biles More

by biles33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk, Wilmer Rodriguez

1
...

Dealership Inventory (357 Vehicles)

used 2015 BMW 328 car, priced at $13,999
2015 BMW 328
used
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M5 car
2026 BMW M5
new
Bay Blue exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car
2026 BMW X3
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW 550e car, priced at $83,835
2026 BMW 550e
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car, priced at $43,890
2025 MINI Countryman
used
Slate Blue Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X7 car, priced at $97,295
2026 BMW X7
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive