Robert Madden
Robert Madden at BMW of West Chester

Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
166 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

5.0

166 Reviews

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166 Reviews of Robert Madden

January 13, 2026

Dealership Rating
Employee Rating

If you want my evaluation, I did that. I have no specific comments good or bad More

by tjubohica
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 03, 2026

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Employee Rating

robert is terrific to do business with. He is very knowledgeable and super organized. always exceeds expectations More

by garytnolan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

December 31, 2025

Dealership Rating
Employee Rating

Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y More

by MIchaelH
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Recommend Dealer
Yes

December 20, 2025

Dealership Rating
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Robert made the purchase process of my BMW X3 a most positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of More

by TMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

December 08, 2025

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Employee Rating

Working with Robert was comfortable and his knowledge and experience was evident throughout the process. More

by danwaters121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Brooks Collins

December 06, 2025

Dealership Rating
Employee Rating

Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but More

by wilks.jesse
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Jayson Kirk

October 07, 2025

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I had a wonderful experience at this dealership from the second I walked in. Everyone was so nice and so helpful!! More

by melissa.ross
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

September 24, 2025

Dealership Rating
Employee Rating

I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for More

by MERELLAMERULLA
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Trade-in Experience
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Recommend Dealer
Yes

September 02, 2025

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Employee Rating

The team was great to work with - Kyle was super helpful and a pleasure to deal with in purchasing our vehicle. I will definitely be back to work with him again! More

by ajc
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy

August 26, 2025

Dealership Rating
Employee Rating

Scott, Brian and the dealers were excellent, they helped me get into a new vehicle asap, and it was exactly the one i wanted. Scott is personable, knowledgeable and very down to earth. I give him 10 stars a More

by bzgst
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Recommend Dealer
Yes
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