Robert Marr | Page 7
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
72 Reviews
Write a Review72 Reviews of Robert Marr
July 28, 2020
It was my first time meeting Celestine and I can honestly say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welco say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welcoming to my parents and I. Dorit and the guy who gave us the overview of the car (I think Robert?) were also awesome! I always enjoy talking to Dorit and Robert was very detailed and kind when going over the stuff with my parents (who barely speak English) More
Other Employees Tagged: Dorit Figueroa, Celestine Lovence
June 19, 2020
Robert has good customer relationship. Business oriented, handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future needs for my car. More
May 22, 2020
Very professional and friendly service . My vehicle service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy More
May 15, 2020
Mr Stanford and his team should be labeled the Dream Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience agai Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience again. More
Other Employees Tagged: Keith Nichols, Brad Fischer , Lester Stanford
March 13, 2020
Amazing customer service. I always feel like a member of the family every time I visit and people are ready to address all of my concerns. Highly recommended. Keep up the great work. the family every time I visit and people are ready to address all of my concerns. Highly recommended. Keep up the great work. More
March 07, 2020
His customer services was poor, he profiled me, as well as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. More
Other Employees Tagged: O'Riley Moonsasigh
January 16, 2020
It’s not always easy buying a new car. Especially when you’re trading in one you love. I might have given up and settled, out of sheer exhaustion but Chevist insisted I test drive another. And that was th you’re trading in one you love. I might have given up and settled, out of sheer exhaustion but Chevist insisted I test drive another. And that was the car I fell in love with. Beyond that I only wish I had stayed to let him help me set up al the tech stuff. I have to shout out to Dorit in finance. She really helped calm my nerves and wrapped things up seamlessly. Namaste More
Other Employees Tagged: Dorit Figueroa, Chevist Mitchell
November 19, 2019
Excellent service. Tom and Robert took the extra steps and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! More
Other Employees Tagged: Tom Rodkey
August 14, 2019
Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this location and service. More
Other Employees Tagged: Tom Rodkey
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