Robert Marr
Robert Marr at Mercedes-Benz of Silver Spring
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Robert Marr | Page 7

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Robert Marr

March 13, 2020

Dealership Rating
Employee Rating

Amazing customer service. I always feel like a member of the family every time I visit and people are ready to address all of my concerns. Highly recommended. Keep up the great work. More

by fam20850
Recommend Dealer
Yes
Mar 13, 2020

Mercedes-Benz of Silver Spring responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Your recommendation means so much to us and we're happy to have earned it! Take care!

March 07, 2020

Dealership Rating
Employee Rating

His customer services was poor, he profiled me, as well as being rude when I asked to speak to the manager . I ended up taking my car to another dealership. More

by Stepbarkley
Recommend Dealer
No

Other Employees Tagged: O'Riley Moonsasigh

Jun 08, 2020

Mercedes-Benz of Silver Spring responded

Stepbarkley, Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would like to speak with you regarding your visit, but are unable to identify you in our database by your screen name. At your convenience, please reach out to our Service Director Adam Rew at 301-679-4051 or arew@mileone.com.

January 15, 2020

Dealership Rating
Employee Rating

It’s not always easy buying a new car. Especially when you’re trading in one you love. I might have given up and settled, out of sheer exhaustion but Chevist insisted I test drive another. And that was th More

by beach_rose812
Recommend Dealer
Yes
Jan 16, 2020

Mercedes-Benz of Silver Spring responded

Beach_rose812, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 19, 2019

Dealership Rating
Employee Rating

Excellent service. Tom and Robert took the extra steps and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! More

by Nikolai
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Nov 21, 2019

Mercedes-Benz of Silver Spring responded

Nikolai, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2019

Dealership Rating
Employee Rating

Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

July 09, 2019

Dealership Rating
Employee Rating

Superb! For my first encounter with the service center, they did a good job and were attentive to every detail regarding my car visit. Overall, I was very imp More

by Tbasil92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Mercedes-Benz of Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2019

Dealership Rating
Employee Rating

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More

by JakeMaryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey , O'Riley Moonsasigh

Jul 03, 2019

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jul 04, 2019

Mercedes-Benz of Silver Spring responded

Hi Wayne, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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