Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Robert Marr
Refer Me
Robert Marr | Page 6
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
67 Reviews
67 Reviews
Write a Review
67 Reviews of Robert Marr
January 29, 2021
Great service and customer experience as always!! Robert Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! More
by JJIII
Helpful 
December 23, 2020
Excellent service by Robert Marr. Although no appointment as available for that day, they took care of me right away. Thanks to Tom as well for the excellent service. as available for that day, they took care of me right away. Thanks to Tom as well for the excellent service. More
by Akn
Other Employees Tagged: Tom Rodkey
October 28, 2020
Exceptional service and consistent customer service each and every time. Robert Marr is an outstanding manager that is quick to red to each and every detail and every time. Robert Marr is an outstanding manager that is quick to red to each and every detail More
by rick.kunkle
October 17, 2020
I visited Mercedes-Benz of Silver Spring Md today and was extremely impressed with the dealership’s professionalism, courtesy and genuine caring. Our visit started with Celestin (our salesman). It is obvious extremely impressed with the dealership’s professionalism, courtesy and genuine caring. Our visit started with Celestin (our salesman). It is obvious why he has been doing this for 30 years, he cares and knows what he is doing. There was Brad Fisher (Finance), he made our day, not only did he get us a better rate, he saved us money and was very cordial. Then there was Robert Mara (Service), He went out of his way to let us know the past history of our car and what the next three services were and printed them out. Service is of particular interest to my husband and he doesn’t impress easy. Needless to say, he was. Finally there is the leadership (Jim Elefantis). He took time out of his day for us and even assisted us with pricing for a service package. Leadership starts from the top and trickles down. Everyone at this dealership is on the same page and no hassle is the theme of the day, as well as courtesy and friendliness. If you want a fantastic experience from caring people, go to MB of Silver Spring. You will not be disappointed. WELL DONE TEAM!!! More
by Yongshirley
Other Employees Tagged: Jim Elefantis, Celestine Lovence, Brad Fischer
August 14, 2020
Robert was friendly, informative and took the time to explain and answer all questions regarding the requested services. The service was completed within the timeframe as suggested. explain and answer all questions regarding the requested services. The service was completed within the timeframe as suggested. More
by Walleywalley70
July 28, 2020
It was my first time meeting Celestine and I can honestly say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welco say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welcoming to my parents and I. Dorit and the guy who gave us the overview of the car (I think Robert?) were also awesome! I always enjoy talking to Dorit and Robert was very detailed and kind when going over the stuff with my parents (who barely speak English) More
by soniamatos
Other Employees Tagged: Dorit Figueroa, Celestine Lovence
June 19, 2020
Robert has good customer relationship. Business oriented, handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future handle customers with respect and politely. The company is blessed to have such a staff member in your group. I don’t mind coming back with my future needs for my car. More
by ceciliaopoku43
May 21, 2020
Very professional and friendly service . My vehicle service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy service was completed at the promised time. The loaner car was ready for me to drive out with no wait at all. I was very happy More
by Banglish
May 15, 2020
Mr Stanford and his team should be labeled the Dream Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience agai Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience again. More
by sq
Other Employees Tagged: Keith Nichols, Brad Fischer , Lester Stanford
Dealership Inventory (197 Vehicles)
