Robert Packard

Upon walking into the dealership, we were greeted with smiles from everybody that was on the floor working. Pristine and Clean, and everybody was hard at work, so early on a Tuesday morning! Jim went smiles from everybody that was on the floor working. Pristine and Clean, and everybody was hard at work, so early on a Tuesday morning! Jim went above and beyond!! I have never experienced a sales manager that way before. Jim took his time explainingall the details about the vehicle on paper and also in the car explaining all the functions. I felt safe and secure when driving off of the property, knowing more about my vehicle than when I walked in the door. Jim was attentive, assertive, and you can tell that he really has a passion for his work and his job. Extremely thorough with all the paperwork and making sure that I understood everything. He did not cut corners, and went above and beyond. He made sure to set up my OnStar and SiriusXM and made sure that the vehicle was detailed, fresh and clean for me to have. Todd, Jim, and Robert made the whole process a seamless transition and made me feel comfortable. What a great team to work with. Happy to be back with the Chevy family, and to have such great people to contact if I need any assistance! More

by elizabethbliach Verified Customer Verified Customer

Report | Print

We have been dealing with Todd for many years and with Joe K. the last few years. We always have a good experience with both. Joe K. the last few years. We always have a good experience with both. More

by care58 Verified Customer Verified Customer

Report | Print

They didn't make me feel uncomfortable and answered all my questions. There was no pressure at all to purchase. Also I really like my new vehicle. my questions. There was no pressure at all to purchase. Also I really like my new vehicle. More

by Ldyroo Verified Customer Verified Customer

Report | Print

Very pleasant and smooth for buying a vehicle. Usually buying a car stresses me out, but coming to fireman Chevrolet was a smooth and pleasant experience for buying a car. Usually buying a car stresses me out, but coming to fireman Chevrolet was a smooth and pleasant experience for buying a car. More

by brackettmaureen Verified Customer Verified Customer

Report | Print

Dealership itself was extremely clean. Salesman Keith Q was very pleasant, and knowledgeable. I came in with an idea of what I wanted and left super pleased with my new car. Robert P the f Salesman Keith Q was very pleasant, and knowledgeable. I came in with an idea of what I wanted and left super pleased with my new car. Robert P the finance manager was very pleasant also and detailed in my financing options. More

by sharonace3851 Verified Customer Verified Customer

Report | Print

Tracy and Robert were great. I will be sending all my family and friends to them. What a great experience I will be sending all my family and friends to them. What a great experience More

by JWARDEN06 Verified Customer Verified Customer

Report | Print

A fantastic experience buying from Ferman. All genuine and trustworthy. A pleasure to work with. All genuine and trustworthy. A pleasure to work with. More

by hoosierdawg74 Verified Customer Verified Customer

Report | Print

Friendly stuff,beautiful car and good price We love our new car, beautiful, very nice color, good milage new car, beautiful, very nice color, good milage More

by olomoucnadezda Verified Customer Verified Customer

Report | Print

Lou was awesome! We had a great experience Great service Nothing else to say Great We had a great experience Great service Nothing else to say Great More

by M.romeu Verified Customer Verified Customer

Report | Print

Greeted as I arrived. Salesman found the car i was specifically interested in and we made a deal I was happy with Salesman found the car i was specifically interested in and we made a deal I was happy with More

by tonyhed4 Verified Customer Verified Customer

Report | Print