Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce | Page 27

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
947 Reviews
4.8

947 Reviews

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947 Reviews of Robert Pearce

March 23, 2025

Dealership Rating
Employee Rating

They were very thorough in trying to find the issue with why my interior lights were not working. More

by shelley.sedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad our team at Lithia Chrysler Jeep of Reno could assist you with your interior lights issue.

March 23, 2025

Dealership Rating
Employee Rating

Bob was very helpful and honest. He explained the repairs needed, and was not pressuring. More

by mjgonz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us at Lithia Chrysler Jeep of Reno. We’re glad our team could assist you well and provide a clear understanding of the repairs needed.

March 23, 2025

Dealership Rating
Employee Rating

Bob was vey helpful by walking us through our optiions, and not pressuring us. Everyone there are always very polite and professional. More

by mjgonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

We're pleased to know our team provided a supportive and professional experience at Lithia Chrysler Jeep of Reno. Take care, and we appreciate your feedback.

March 22, 2025

Dealership Rating
Employee Rating

Great service. I really enjoyed the communication and follow up. One of the reasons I would consider a new Jeep is the service support. More

by JORDANSLOTNICK
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear that you appreciated our communication and support. Thank you for considering Lithia Chrysler Jeep of Reno.

March 22, 2025

Dealership Rating
Employee Rating

The service is amazing and Robert Pearce went above and beyond expectations to work with me because of the expensive work that my Jeep needed. His expertise in the service department is absolutely outstan More

by Linda Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our team's expertise and service. We're pleased to hear about your experience at Lithia Chrysler Jeep of Reno. We appreciate you sharing this with us.

March 21, 2025

Dealership Rating
Employee Rating

They were just so helpful and amazing and so understanding with everything. They really did an amazing job! More

by cookml02
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Chrysler Jeep of Reno responded

Our team appreciates your kind words and feedback. Thanks for choosing Lithia Chrysler Jeep of Reno.

March 14, 2025

Dealership Rating
Employee Rating

Got in on time got my 5 yr inspection and oil change in a very timely manner, and I will have my jeep on going service done with Lithia for years I hope, Thank You More

by RAINBOW3172
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Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno for your inspection and oil change. We are glad to hear you'll be returning to us in the future. Take care!

March 14, 2025

Dealership Rating
Employee Rating

Need to buy doughnuts to go with the awesome coffee you guys provide because I was hungry More

by APARENTE0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 14, 2025

Lithia Chrysler Jeep of Reno responded

Appreciate the feedback and we're happy the coffee hit the spot. Enjoy your doughnuts next time!

March 13, 2025

Dealership Rating
Employee Rating

Quick and professional service, Brought my Jeep in for recall service no questions asked took about an hour to repair. More

by tom9147
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a smooth recall service with us at Lithia Chrysler Jeep of Reno. Thank you for sharing your experience, and take care.

March 11, 2025

Dealership Rating
Employee Rating

We think we were over charged for the head light you replaced the rest of the service was fine More

by GALENAMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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