Robert Shoup
Robert Shoup at W&L Subaru

Robert Shoup | Page 33

Finance Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
719 Reviews
4.9

719 Reviews

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719 Reviews of Robert Shoup

July 18, 2021

Dealership Rating
Employee Rating

Buying our certified used Subaru was a great experience. Tony Kauffman was very helpful in the process. We drove away with our car within a couple hours. Very nice people to deal with. More

by mamaj52
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Kauffman

Jul 19, 2021

W&L Subaru responded

Thanks so much! Have a great day!

July 12, 2021

Dealership Rating
Employee Rating

This is my second Subaru I bought from W&L. One of the best car buying experiences I have ever had. Totally friendly and nice. More

by jcornetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline , Mark Piercy

Jul 15, 2021

W&L Subaru responded

Thank you so much for the review! It was our pleasure helping you!

July 09, 2021

Dealership Rating
Employee Rating

Curt was extremely helpful in helping me find my vehicle. He did great explaining and helping me understand my quote. My financier did an awesome job helping choose the best warranty and explaining what i’m More

by sarahgoshorn14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Jul 09, 2021

W&L Subaru responded

Thank you so much for the review! If you need anything else, just let us know!

July 09, 2021

Dealership Rating
Employee Rating

I don’t have to worry about a “deal”. I get the best without asking every time! It keeps me coming back to W&L Subaru. More

by sweettoothfairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Jul 09, 2021

W&L Subaru responded

We try to make it easy! Thank you for sharing online!

June 29, 2021

Dealership Rating

Curtis was the best salesman I have ever worked with when buying a vehicle. And everyone else was polite. The cars were clean and all in nice condition. I will recommend your dealership to family and friends More

by sswinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Jun 29, 2021

W&L Subaru responded

Thanks, it was our pleasure helping you!

June 25, 2021

Dealership Rating
Employee Rating

Excellent service, friendly and knowledgeable staff, everyone went above and beyond to assure all of my questions were answered and my concerns were satisfied. Would highly recommend! More

by mandiblack02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

W&L Subaru responded

Thank you so much for this review!

June 25, 2021

Dealership Rating
Employee Rating

Great dealership to work with. They are not price gougers like some of the other local dealers in my area. Worked out a very fair deal quickly and efficiently. Dale Long was great to work with for More

by tkephart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Long

Jun 25, 2021

W&L Subaru responded

Thanks, we are very grateful for your business!

June 25, 2021

Dealership Rating

Didn’t offer me a good price for trade. After checking Kelly Blue book it was worth $2,000. more than what I got. My fault, should have checked before I went there. You would think a returning customer w More

by wditty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline , Mark Piercy

Jun 25, 2021

W&L Subaru responded

Hi William, thank you for your feedback. As background, we use at least 4 sources to determine trade values, not just Kelley Blue Book. Some are higher, and some are lower, and we do our best to calculate from these disparate sources a trade value that the customer will love. We're very sorry you no longer feel this value was good. Again, thank you for your feedback, and have a great day.

June 15, 2021

Dealership Rating
Employee Rating

Great experience, decent price, no sales pressure, honest transaction. Will shop here again for my next Subaru. Bought a 2021 Subaru Forester Touring Edition. Ok. More

by moddinati
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Heim

Jun 15, 2021

W&L Subaru responded

Thank you for the review!

June 10, 2021

Dealership Rating
Employee Rating

I live 3 1/2 hours from the dealership, but identified a vehicle that I was willing to drive for. From my first call I was taken seriously as a customer. I've purchased several vehicles over the internet More

by jjk771
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Georgiana Castro, Kim Rorke

Jun 10, 2021

W&L Subaru responded

Thanks so much! We are proud to have exceeded your expectations!

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