Robert Shoup
Robert Shoup at W&L Subaru

Robert Shoup | Page 34

Finance Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
719 Reviews
4.9

719 Reviews

Write a Review

719 Reviews of Robert Shoup

June 09, 2021

Dealership Rating
Employee Rating

Love this dealership. Kim is always wonderful to work with and the finance department makes things as easy as possible. Really happy with our new Forrester👍 More

by kat13_4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Rorke

Jun 10, 2021

W&L Subaru responded

Thank you for the review! If you need anything else, just let us know!

June 06, 2021

Dealership Rating
Employee Rating

Fantastic sales crew, service and knowledge. Curt did a fantastic job finding us the best Crosstrek and deal. Thank you to everyone and would recommend W&L to everyone. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Jun 07, 2021

W&L Subaru responded

Thanks so much!

May 26, 2021

Dealership Rating

the phone does not work the way it should . I can not understand the person calling me and they can not understand me . I will call about this on 5/26/2021 More

by mdvar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Heim

May 27, 2021

W&L Subaru responded

Thanks for the heads up! We will look into this issue immediately. Have a great day!

May 25, 2021

Dealership Rating
Employee Rating

The most relaxed I have felt in a dealership. Kyle is amazing. I will recommend him to everyone. Robert in f&I is also great! More

by nadinecurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Roy Beck , Phil Rizzo

May 26, 2021

W&L Subaru responded

Thank you so much for the 5-star review! Have a great day!

May 22, 2021

Dealership Rating

We went to two other dealerships before this.W & L were the only ones to get me the vehicle I wanted. We completed most of the paperwork online and were out of the dealership in less than 1 hour. Curt was More

by psuaggie44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid , Mark Piercy

May 24, 2021

W&L Subaru responded

Thanks for taking the time to post this review!

May 21, 2021

Dealership Rating
Employee Rating

I absolutely love this dealership!!! They are all so friendly and they make the experience amazing!!!! I recommend w&l to everyone! I try and get everyone to buy a Subaru !!!! More

by maddiebrown46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Delosier

May 21, 2021

W&L Subaru responded

Thanks so much! It was our pleasure working with you!

May 17, 2021

Dealership Rating
Employee Rating

Great experience overall, papers and everything got done quickly. Alex took me through everything I needed to know about the car and everyone was very friendly and helpful. More

by Cesar Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dutch (aka Andy) Gonsar , Alex

May 17, 2021

W&L Subaru responded

Thank you so much for the review!

May 17, 2021

Dealership Rating
Employee Rating

Sales service was very poor! Did not take time to explain how to use all the features that were complated for me!!!!! They have me a low price on my trade in!!!!!!!! More

by LINDA.ROTHENBERGER
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kyle Bennar

May 17, 2021

W&L Subaru responded

Thank you for the feedback, Linda. I'm sorry your purchase did not go as you had hoped. Customer satisfaction is very important to us, and so we will utilize your comments to improve our processes moving forward. Please call us any time with questions about your car, or to schedule a time to stop in for an in-depth tutorial. Thank you again for the feedback, and have a great day.

May 16, 2021

Dealership Rating
Employee Rating

Very good experience with Christian Perles … hadn’t purchased a vehicle in a long time … he helped me through it and was grateful to have had him More

by avarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

W&L Subaru responded

Thanks so much!

May 15, 2021

Dealership Rating
Employee Rating

The staff my husband and I dealt with,they were very friendly and knowledgeable. We enjoyed our time there. The salesman,which I can't remember his name,was very nice. We would recommend him to other p More

by bellshorty60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo , Asian/Italian guy

May 17, 2021

W&L Subaru responded

Thank you for the feedback

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