Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 10

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

September 18, 2025

Dealership Rating
Employee Rating

Good Service, Good Understanding! Willing to spend the time to explain what the problem is! More

by marylucy22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Germain Honda of Surprise responded

Our team is happy your enjoyed a positive and informative experience with our service team. Best Regards, Sassha Motz General Manager

September 13, 2025

Dealership Rating
Employee Rating

Thank you for your quick service and the explanation of the services t my Honda. More

by teresastubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. Thank you for trusting our service team for your automotive needs. Best Regards, Sassha Motz General Manager

September 05, 2025

Dealership Rating
Employee Rating

Friendly and prompt service wash the car and it looked great when I picked it up More

by rbm9799az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

September 04, 2025

Dealership Rating
Employee Rating

Robert was very professional and helpful in explaining the service work to be done and the inspections that were done. He is a great asset to your service department!! More

by mejiaspbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Sep 05, 2025

Germain Honda of Surprise responded

Thank you for telling us the highlights of your service visit with Robert! It is always our pleasure to ensure a positive and informative experience when you place your trust in our team. We look forward to serving you again! Best Regards, Sassha Motz General Manager

September 02, 2025

Dealership Rating
Employee Rating

Robert was really proactive. Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to More

by Souksavatdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our team to keep your and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating
Employee Rating

Robert is always so helpful! Makes the visit easy and stress free! Dealership is always clean and welcoming. Best dealership I’ve ever been too. More

by ellisohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

Thank you so much! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy were with this service visit. We look forward to serving you again! Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating
Employee Rating

Inspection report shows battery health. But, the battery is dead next day after the maintenance in dealer. More

by Chao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 29, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Robert, my service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clear More

by blighty23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

We appreciate your 5 stars for Robertl! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

August 12, 2025

Dealership Rating
Employee Rating

I had a wonderful and efficient experience at this location. Robert was extremely attentive and helpful. More

by ashlee.dunivant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. Our team is happy to know Robert ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

August 08, 2025

Dealership Rating
Employee Rating

Very friendly staff, good water bottle cooler, very helpful and affordable and easy to explain services to customers More

by nickmissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Nathan (Nate) Garcia

Aug 11, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star review. We are thrilled you enjoyed a quality experience as your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

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