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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 9

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

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Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

February 23, 2026

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Employee Rating

Screwed me over buying the car but their service department has been easy to work with More

by elijahestes29
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Germain Honda of Surprise responded

Thank you for sharing your feedback. We’re truly sorry to hear that your car-buying experience left you feeling this way — that’s never the impression we want to make. At the same time, we’re glad to know our service department has been easy to work with and has provided a more positive experience. Best Regards, Sassha Motz General Manager

February 20, 2026

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Employee Rating

Robert and David in service where very helpful and patient getting my wife’s car fixed Couldn’t thank them enough! More

by BRANDONJOHNSON296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, David McKee, Kevin Proo

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Feb 23, 2026

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

February 19, 2026

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Employee Rating

Always great customer service and Robert is always great. Always do a great job with my car More

by v.3005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 20, 2026

Germain Honda of Surprise responded

We greatly appreciate your continued business and positive feedback for Robert. Best Regards, Sassha Motz General Manager

February 18, 2026

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Robert is my go-to in the service department. He always helps me figure out what my car needs and gets me in and out when I come in. The dealership is clean, I’m never asked about trading in/sell More

by Jackiegoodman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re so glad Robert continues to be your go-to in our service department. Providing helpful guidance, a clean and comfortable environment, and pressure-free, respectful service is exactly what we strive for. We truly appreciate your trust and look forward to seeing you at your next visit! Best Regards, Sassha Motz General Manager

February 16, 2026

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Our service advisor Robert is always honest and because of advisors like him we come back to the dealership for service. More

by merrittpack2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 17, 2026

Germain Honda of Surprise responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know Robert delivered nothing less at your appointment. Best Regards, Sassha Motz General Manager

February 16, 2026

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Employee Rating

The dealership/ service shop was prompt and was able to fix, and get me out in 35 mins! More

by joshuakatz1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Kristina Miranda

Print
Feb 17, 2026

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

February 11, 2026

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I am always treated with courtesy and clear communication at Germain Honda. Robert is helpful and friendly. More

by ckcheney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 12, 2026

Germain Honda of Surprise responded

Your continued business and trust in Robert and our team mean so much to us all. We look forward to your next visit. Best Regards, Sassha Motz General Manager

February 06, 2026

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Employee Rating

I would like to thank Robert Solis for his superior service and attention to detail. He goes out of his way to make you feel welcomed and well taken care of. Thank you for always making us feel good ab More

by PeterV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2026

Germain Honda of Surprise responded

We're so pleased you always enjoy working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

February 06, 2026

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Employee Rating

It was a very easy process and Robert was extremely Helpful and understanding with everything! More

by thaliamavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2026

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

February 06, 2026

Dealership Rating
Employee Rating

The service department was easy to find and a service rep met me at my car. The waiting area is very comfortable! More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda for your service needs. We appreciate your business and look forward to working with you again. Best Regards, Sassha Motz General Manager

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