Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 6

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

February 16, 2026

Dealership Rating
Employee Rating

The dealership/ service shop was prompt and was able to fix, and get me out in 35 mins! More

by joshuakatz1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Kristina Miranda

Feb 17, 2026

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

February 11, 2026

Dealership Rating
Employee Rating

I am always treated with courtesy and clear communication at Germain Honda. Robert is helpful and friendly. More

by ckcheney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Germain Honda of Surprise responded

Your continued business and trust in Robert and our team mean so much to us all. We look forward to your next visit. Best Regards, Sassha Motz General Manager

February 06, 2026

Dealership Rating
Employee Rating

I would like to thank Robert Solis for his superior service and attention to detail. He goes out of his way to make you feel welcomed and well taken care of. Thank you for always making us feel good ab More

by PeterV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Germain Honda of Surprise responded

We're so pleased you always enjoy working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

February 06, 2026

Dealership Rating
Employee Rating

It was a very easy process and Robert was extremely Helpful and understanding with everything! More

by thaliamavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

February 06, 2026

Dealership Rating
Employee Rating

The service department was easy to find and a service rep met me at my car. The waiting area is very comfortable! More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda for your service needs. We appreciate your business and look forward to working with you again. Best Regards, Sassha Motz General Manager

February 04, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable! Listened to my concerns and solved the issue. Very friendly and professional More

by donnamerten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Germain Honda of Surprise responded

We truly value your business and thank you for leaving us the kind review. See you next time. Best Regards, Sassha Motz General Manager

February 02, 2026

Dealership Rating
Employee Rating

Robert is an exceptional service advisor. He is always professional and friendly, and very helpful when answering questions and clearly explaining the work needed or the work done, including More

by duke623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Germain Honda of Surprise responded

Thank you for the kind words about Robert. We’re proud of his professionalism and clear communication, and we truly appreciate you taking the time to share your experience. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating
Employee Rating

This oil change with an appointment took a little over 2 hours - I was told an hour to 1 hour 15 minutes. More

by MASTA402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the longer than anticipated wait. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating
Employee Rating

I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 19, 2026

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 09, 2026

Dealership Rating
Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 12, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We are happy your visit was the quality and informative visit our team strives to deliver to all who visit. Best Regards, Sassha Motz General Manager

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