Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 6

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
255 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

255 Reviews

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255 Reviews of Robert Solis

March 30, 2026

Dealership Rating
Employee Rating

Everyone was very helpful, attentive, and showed us what needed to be done with the car Robert was honest about what should be done now and what can wait until next time More

by SRWILSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Germain Honda of Surprise responded

Providing honest and transparent service is our goal here at Germain. Thank you for sharing Robert's dedication to customer satisfaction. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 27, 2026

Dealership Rating
Employee Rating

Great and fast service. I had a pleasant visit every single time. No complaints and will come again. More

by calicapesu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

We are happy our team continues to take great care of you. See you down the road. Best Regards, Sassha Motz General Manager

March 26, 2026

Dealership Rating
Employee Rating

Germain has a friendly and efficient service team. It was my first visit to the service center in my 2026 HRV! More

by Robertamcmurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Mar 27, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive service needs. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

March 24, 2026

Dealership Rating
Employee Rating

I wasn’t personally there but my dad brought my pilot in and said it’s the nicest honda dealer he’s ever been in and the staff was extremely friendly and helpful More

by Ssieleni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this positive feedback. Best Regards, Sassha Motz General Manager

March 17, 2026

Dealership Rating
Employee Rating

The service I got from Robert was very good not only did he explain what was going on, but he put some detail behind it to let me know exactly what should be done for a second and third More

by ktfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

Mar 18, 2026

Germain Honda of Surprise responded

Thank you for leaving Robert this kind review and recommendation. Robert is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your service visit here at Germain Honda of Naples. Best Regards, Sassha Motz General Manager

March 09, 2026

Dealership Rating
Employee Rating

It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

March 05, 2026

Dealership Rating
Employee Rating

The service department was amazing. Even though I went in for just an oil change, I was due for a timing belt replacement. With little notice the service department got me into a rental More

by NickJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Germain Honda of Surprise responded

Our team is happy we were able to quickly assist and also get you into a loaner vehicle so you could go about your day while your vehicle was being serviced. Thank you for taking the time to share your experience and for choosing Germain. Best Regards, Sassha Motz General Manager

March 05, 2026

Dealership Rating
Employee Rating

Great service from Mr. Alfredo Bustamante. Appreciated his kindness and knowledge. Thank you Alfredo . Sylvia More

by pradoskennels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Mar 06, 2026

Germain Honda of Surprise responded

We greatly appreciate your kind recommendation! Providing top-notch service is important to us, and we are so glad that Alfredo's efforts have met your satisfaction. We are honored that you confided in us with your automotive needs, and we hope to see you again the next time you need automotive service. Safe travels! Best Regards, Sassha Motz General Manager

March 03, 2026

Dealership Rating
Employee Rating

I have a new 2025 vihicle with 5k miles and was told that I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicl More

by mrs9917
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for bringing your concerns to our attention. A member of our service management team will be reaching out to address this matter with you. Best Regards, Sassha Motz General Manager

February 26, 2026

Dealership Rating
Employee Rating

Very thorough, very attentive to detail, kept me informed of services that were needed and of upcoming service needs. More

by pwagner5717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to share your overall satisfaction. Providing a quality and informative service experience is the goal of our team. Best Regards, Sassha Motz General Manager

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