Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 6

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

May 21, 2026

Dealership Rating
Employee Rating

Excellent and efficiency service. Robert Solis is a very friendly advisor and does not try to upsell services. I trust taking my vehicle to Germain Honda for service. More

by MACxMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Germain Honda of Surprise responded

Thank you for your wonderful feedback! We’re happy to hear Robert Solis provided friendly, efficient service and earned your trust with his honest approach. We truly appreciate your confidence in Germain Honda and look forward to serving you again! Best Regards, Sassha Motz General Manager

May 18, 2026

Dealership Rating
Employee Rating

Great service. Was done much sooner than promised! I would recommend this dealership and will certainly use them for my service needs in the future. Nice clean new More

by MARDY1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience and for choosing Germain for your automotive needs. We are pleased to know our team beat our time expectations, and we look forward to seeing you back for more amazing experiences. Best Regards, Sassha Motz General Manager

May 18, 2026

Dealership Rating
Employee Rating

Robert was great! Had me in and out in less than I anticipated. Car was spotless. More

by ricktsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Germain Honda of Surprise responded

We thank you for sharing your overall satisfaction with our team. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

May 13, 2026

Dealership Rating
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It’s a great feeling to know I can count on my advisor’s recommendations. More

by jo8a73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

May 12, 2026

Dealership Rating
Employee Rating

I trust Germain Honda to keep brining them my auto maintenance business. I feel I'm not upsold on unnecessary repairs. I like that my service advisor, Robert, is easy to reach and work with. I like to More

by sgtzoomie99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 20, 2026

Germain Honda of Surprise responded

Thank you for your continued trust and loyalty to Germain Honda! We’re happy to hear Robert has made your service experiences easy, transparent, and comfortable. Providing honest recommendations and keeping our guests informed with detailed vehicle inspections is very important to us. We truly appreciate your support and look forward to serving you for many miles to come! Best Regards, Sassha Motz General Manager

May 11, 2026

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Hands down the best Honda service in the valley! ! It’s satisfying how high level this place is. I hope it stays like this. More

by Ericbrown54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Germain Honda of Surprise responded

Our team is honored by your trust in our team and your kind words. Thank you. Best Regards, Sassha Motz General Manager

May 04, 2026

Dealership Rating
Employee Rating

I was happy with the Service desk and Robert Solis in particular. He was able to secure me a loaner car until my parts and service was complete. I was dissapointed in the my cars exterior when returned. More

by givensdennis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Germain Honda of Surprise responded

Thank you for your feedback. We’re glad to hear Robert Solis and our service team were able to assist you and provide a loaner vehicle during your visit. However, we apologize that your vehicle’s exterior did not meet expectations after the wash. Your comments have been noted and will be addressed with our team to help improve our attention to detail. Best Regards, Sassha Motz General Manager

May 04, 2026

Dealership Rating
Employee Rating

Robert was professional and helpful. He fulfilled what he stated during our initial conversation and interaction. More

by crgog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Robert ensured that all your needs and expectations were met. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

May 01, 2026

Dealership Rating
Employee Rating

The car service agent was outstanding in explaining what and why we needed certain mechanical things addressed on our vehicle. Also dealership was very punctual in completing our service needs More

by jdgeissler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear your service advisor clearly explained the recommendations and that your visit was completed promptly. We appreciate your business and look forward to assisting you again! Best Regards, Sassha Motz General Manager

April 28, 2026

Dealership Rating
Employee Rating

When I needed maintenance for my vehicle it was easy to schedule and appointment for the next day and service didn't take too long. I had my car back that day. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. We are happy you enjoyed a 5-star efficient visit and were quickly back on the road. Best Regards, Sassha Motz General Manager

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