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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 7

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

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English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

January 08, 2026

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Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

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Jan 12, 2026

Germain Honda of Surprise responded

We are pleased to know that your visit met, if not exceeded, your expectations. Our goal is to ensure a quality 5-star visit for all. Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Mr. Solid was extremely helpful explaining the service report and accommodating while I was at the service center. More

by jleonetti13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Germain Honda of Surprise responded

Your complete satisfaction is our top prioirty. Thank you for choosig Germain. Best Regards, Sassha Motz General Manager

December 27, 2025

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Employee Rating

Service was great and Robert to extra care of me. Will be back. Thank you. More

by giants19812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Germain Honda of Surprise responded

Our prioirty is to ensure a quality guest experience and we are happy Robert did exactly that. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 23, 2025

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Employee Rating

Robert was great to work with and made sure I was up to speed with everything needed for my car. There was no upselling, and I felt happy with the service I received! Plus, this dealership was immaculate! More

by TRACEYGRENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re thrilled to hear that Robert made the process smooth and transparent, and that you felt confident and comfortable with your service. Our team takes pride in providing honest, high-quality service in a clean and welcoming environment, and it’s wonderful to know we hit the mark for you. We look forward to serving you again! Best Regards, Sassha Motz General Manager

December 22, 2025

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Employee Rating

Robert was/is amazing. Took care of everything I needed with expert knowledge. All I need from a dealer and more. More

by SIRANDREWPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Forbis

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Dec 22, 2025

Germain Honda of Surprise responded

It means a lot to us to know that Robert left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! Best Regards, Sassha Motz General Manager

December 09, 2025

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Employee Rating

I have always been more than satisfied with the service and personnel at this dealership More

by MARYANN.HYMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Germain Honda of Surprise responded

We thank you for your continued business and look forward to continuing to serve you going forward. Best Regards, Sassha Motz General Manager

December 09, 2025

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Employee Rating

Robert Solis was very professional and pleasant to work with. We are happy with the work Honda's performance. More

by Jbmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

December 06, 2025

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Employee Rating

Honest and helpful, my car is always in good hands here and will continue to bring it there More

by kvirgo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Dec 22, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for trusting our team with your automotive service needs. See you next time. Best Regards, Sassha Motz General Manager

November 24, 2025

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Employee Rating

Robert called me to make sure the proper parts were in place before I came in. Friendly and wants to take care of the customer above all else. More

by schevrette89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to share your positive service experience. Best Regards, Sassha Motz General Manager

November 22, 2025

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Employee Rating

Awesome job I like the service. he was very professional and took care of business. More

by scottred49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2025

Germain Honda of Surprise responded

We are pleased to know you enjoyed a 5-star service experience with Robert and our team. Best Regards, Sassha Motz General Manager

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