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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 8

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

November 21, 2025

Dealership Rating
Employee Rating

Robert has been taking care of our 2020 Pilot for almost 3 years offering excellent advice and service. When I need assistance, he is the first person I call. More

by WDLOENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Germain Honda of Surprise responded

We greatly appreciate your continued business and trust in Robert to keep you and your Honda safely on the road. Best Regards, Sassha Motz General Manager

November 19, 2025

Dealership Rating
Employee Rating

Excellent work and communication on my recent service required for my 2025 CR-V Hybrid More

by JEFF@DELNERO-ARTWORK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

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Nov 20, 2025

Germain Honda of Surprise responded

Thank you for letting us know that your recent service visit was handled with great care and communication. Our team looks forward to continuing to ensure your overall satisfaction. Best Regards, Sassha Motz General Manager

November 17, 2025

Dealership Rating

Connor's customer service was great from the start! I had alot going on that day and he worked around my schedule until we finalized the purchase. He waited around until late that night to accommodate m More

by armando159.at
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen , Mike (Jersey Mike) Arencibia, Conner Fattore, robert

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Nov 17, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share you 5-star experience with Connor and our team. We are pleased to know that Connor was able to accomodate your busy schedulate and ensure your overall satisfaction. Enjoy the road in your previously loved Honda. Best Regards, Sassha Motz General Manager

November 17, 2025

Dealership Rating
Employee Rating

Had a great experience. Had a quick diagnosis and repairs were completed equally as quick! More

by zathoeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Germain Honda of Surprise responded

Our team appreciates your business and thanks you for sharing your overall satisfaction. We do hope your next visit is worthy of a 5-star rating. Best Regards, Sassha Motz General Manager

November 11, 2025

Dealership Rating
Employee Rating

Robert Solis proved to be a great Service Advisor. Friendly, while being professional. Always a good experience here! Will, most-definitely return for future services to my 2025 Honda Civic Hybrid Spo More

by peter.rivas7274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Nov 11, 2025

Germain Honda of Surprise responded

Thank you for your wonderful feedback on Robert. We are proud of our team members who provide exceptional service, and we truly appreciate your business. Best Regards, Sassha Motz General Manager

November 11, 2025

Dealership Rating
Employee Rating

Robert was great. Very knowledgeable and nice to work with. I would come back to work with him More

by bmartinez20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Robert and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

November 07, 2025

Dealership Rating
Employee Rating

Quick and efficient, remembered me from last time a few months ago, and willing to answer any questions I had. Overall great service. More

by jjlehrack899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our service team. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

October 31, 2025

Dealership Rating
Employee Rating

Excellent service, Robert was very friendly and helpful. I enjoy when I come for service More

by kathy.oberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

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Nov 04, 2025

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 23, 2025

Dealership Rating
Employee Rating

Robert is an absolute pleasure to work with. He is trustworthy and knowledgeable. I highly recommend. More

by merrittpack2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave Robert this kind review and recommendation. Best Regards, Sassha Motz General Manager

October 22, 2025

Dealership Rating
Employee Rating

The service appointment was on time and i was kept up to date on the status More

by dw20202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 23, 2025

Germain Honda of Surprise responded

Providing quality and informative service is our goal here at Germain. Thank you for you business and kind review. Best Regards, Sassha Motz General Manager

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