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Robert Webb
Robert Webb at Colonial Chevrolet

Robert Webb | Page 5

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
100 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.9

100 Reviews

Write a Review

100 Reviews of Robert Webb

December 12, 2024

Dealership Rating
Employee Rating

Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

by mtw3867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Bob Fahey , Tom O'Toole

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Dec 13, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 11, 2024

Dealership Rating
Employee Rating

Terrible and very expensive over 350. 00 to change 1 spark plug. I am not going back More

by JDSEAWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 11, 2024

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Robert Fahey Service Director rfahey@colonialchevrolet.com

November 07, 2024

Dealership Rating
Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

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Nov 10, 2024

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating
Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

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Nov 06, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 04, 2024

Dealership Rating
Employee Rating

Satff here are very Courteous, Take time to listen. Kept me updated on how things were going. More

by ED.ACHESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robyn Burst

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Nov 05, 2024

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ed, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 21, 2024

Dealership Rating
Employee Rating

Great service as always, on time, courteous and professional. Was updated throughout and was on my way even earlier than expected. More

by revsboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom O'Toole

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Oct 21, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 16, 2024

Dealership Rating
Employee Rating

Great service from the appointment process To the great follow up after the service Would not service anywhere else More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

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Oct 17, 2024

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 09, 2024

Dealership Rating
Employee Rating

A more descriptive diagnosis would have been nice , fast service , thanks for responding when I message More

by lilpatsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robyn Burst, Tom O'Toole

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Oct 10, 2024

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 23, 2024

Dealership Rating
Employee Rating

Very friendly people and great communication between the salesmen! I like how accommodating they are! More

by chelsea80901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim McLoughlin , Parrish Kelley

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Sep 24, 2024

Colonial Chevrolet responded

Chelsea, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

September 20, 2024

Dealership Rating
Employee Rating

Service was inspection. It was handled efficiently Robert Webb was friendly and efficient Hiked on the Rail Trail while work was performed. The Rail Trail proximity i More

by SLOUTREL
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 21, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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