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Robert Webb
Robert Webb at Colonial Chevrolet

Robert Webb | Page 5

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
83 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

83 Reviews

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83 Reviews of Robert Webb

July 04, 2024

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Employee Rating

They couldn't change the programming on my Volt over the weekend. I need to bring it in during the week. More

by The Black Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 20, 2024

Dealership Rating
Employee Rating

My experience can be succinctly described as: smooth and easy. Was very pleased and definitely continue to use this service place. More

by Mordechai Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2024

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Employee Rating

Fast service everything was explained thoroughly the waiting area was clean and comfortable would recommend. More

by TPOBRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Kronk

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Jun 19, 2024

Colonial Chevrolet responded

Sorry to hear that you did not have a five star experience at our dealership. Sorry that your cover has not arrived unfortunately lots of these are currently on back order from General Motors. Please call me directly if I can be of assistance John Woodland General Manager 978-263-1000

Jun 20, 2024

TPOBRIEN responded

Could I return the cover for a refund today? There is a place near me that has the soft cover in stock. Tom O’Brien

June 05, 2024

Dealership Rating
Employee Rating

They were accurate friendly and had it done on time. I would recommend them smyone More

by ckrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey , Bob Lyra

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Jun 06, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 02, 2024

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Employee Rating

Customer service is excellent. Always a pleasure to deal with. Very courteous. Very professional. Keeps me informed More

by stedesco9905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2024

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Employee Rating

Love the service at this dealership. Polite, friendly and professional. Highly recommend them for purchasing a new or used vehicle and for servicing your vehicles. More

by sreyes189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2024

Dealership Rating
Employee Rating

Bobby has been a pleasure to deal with. Always very helpful and knowledgable! We will continue to schedule our service needs with him. More

by TRUCKERATK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 21, 2024

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Employee Rating

Went to my scheduled maintenance, everything was done in time, staff is friendly and provides great updates throughout the process More

by revsboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom O'Toole

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May 21, 2024

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 20, 2024

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Employee Rating

Very nice staff and fast service! I did my yearly inspection and I was in and out in 20-25 minutes. More

by ALEKSANDRA MASLOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Lyra

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May 20, 2024

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Aleksandra, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 17, 2024

Dealership Rating
Employee Rating

Replaced the battery in my Bolt EV under warranty. Great communication from diagnosis to pickup. More

by GG.WRIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Lyra, Tom O'Toole

Report | Print
May 20, 2024

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

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