Robert Zeidenberg
Service Department Manager
Scranton GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
Dealership Experience
6 yrs
Industry Experience
39 yrs, 1 mo
304 Reviews
Write a Review304 Reviews of Robert Zeidenberg
August 29, 2026
Excellent customer service. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. More
August 20, 2026
Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and did a wonderful job on my repair. I am grateful for their compassion and care in making things right. They are great! More
Other Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Gareth Jones , David Baeza - 5 stars and more
July 26, 2026
The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More
Other Employees Tagged: Mike Conlon, Frank Kern, James Krauss, Gareth Jones
July 17, 2026
Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More
Other Employees Tagged: Frank Kern, Gareth Jones
July 12, 2026
Dealership was fantastic from start to finish and personalized my experience making this experience rather enjoyable personalized my experience making this experience rather enjoyable More
Other Employees Tagged: Tyree Mack
June 21, 2026
Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More
Other Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Jalen Stephenson, Gareth Jones , Dominick Salemi
May 31, 2026
If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More
Other Employees Tagged: Frank Kern
May 28, 2026
The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More
Other Employees Tagged: Gareth Jones
May 11, 2026
Very accommodating, always pleasant to work with for service needs. Technicians do a great job. service needs. Technicians do a great job. More
Other Employees Tagged: Frank Kern
April 27, 2026
Frank was outstanding to work with and very informative. He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealersh He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealership and is exceedingly polite. More
Other Employees Tagged: Frank Kern

