Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.6
310 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

39 yrs, 2 mos

4.6

310 Reviews

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310 Reviews of Robert Zeidenberg

October 28, 2026

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Employee Rating

Mike and Robert frankly the entire service team is amazing. They’ve done it’s again and have exceeded our expectations. Always feel like we’re personally taking care of and it doesn’t go unnoticed. Th More

by Jwinful
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2026

Scranton GMC of Vernon responded

Knowing you consistently feel personally cared for during service visits for your GMC Acadia is rewarding. Thank you for recognizing Mike, Robert, and our entire service team for going beyond what you expected again.

October 25, 2026

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We had the misfortune of getting two tire blowouts and our Yukon Denali towed in. Having the tire and wheel protection, we were able to get the tires replaced immediately and are in the process of dealin More

by Kurt
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Recommend Dealer
Yes

Other Employees Tagged: James Krauss

Oct 25, 2026

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Scranton GMC of Vernon .

October 21, 2026

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The service was professional and the team was very helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and se More

by vicjr67
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Oct 21, 2026

Scranton GMC of Vernon responded

Your feedback about how Robert arranged to repair the door ding during your visit reflects how our service department strives for convenience and thorough care. We’re glad the service on your GMC Sierra 1500 was professional, with transparent explanations and fair pricing. Hearing your recommendation means a lot to our service team.

October 19, 2026

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Great service, extremely friendly and professional! Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. More

by nbarone987
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Oct 19, 2026

Scranton GMC of Vernon responded

Knowing that you’re willing to drive 45 minutes for the service on your GMC Canyon means a lot to our team. It’s rewarding to know you found our service team so welcoming and professional.

October 15, 2026

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Very unhappy with the bill that I had to pay for the car the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under w More

by creasea
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Scranton GMC of Vernon responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2026

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My tires were mounted and road force balanced and drive very nicely. New TPMS sensors were installed and all work correctly. Loaner vehicle for the day was great and my truck was done when promised. Just w More

by Emcveigh
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

Sep 20, 2026

Scranton GMC of Vernon responded

Your Chevrolet Silverado 1500 received new tires, road-force balancing, and TPMS sensor installation, and a loaner kept you moving until it was ready on time. We regret not using the black wheel weights as discussed and understand how important that detail was to you. Your feedback means a lot to our service department.

August 29, 2026

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Excellent customer service. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. More

by TRAYC217
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2026

Scranton GMC of Vernon responded

Knowing that our team’s friendly expertise and the ride to work after you dropped off your Cadillac XT5 helped you means a lot to us. Our team is pleased we could provide that ride and ensure your day went smoothly.

August 20, 2026

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Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d More

by SALMOTTA17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Gareth Jones , David Baeza - 5 stars and more

Aug 20, 2026

Scranton GMC of Vernon responded

Your praise of our service and sales teams’ honesty and reliability means a lot to us. Rob and the rest of our team were pleased to back you up and complete the repair on your Jeep Wrangler JK Unlimited. Knowing you felt cared for and heard is truly rewarding.

July 26, 2026

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The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for More

by jcshiz53
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2026

Scranton GMC of Vernon responded

Thank you for choosing us for your GMC’s first service. We’re pleased our team provided professional care and that your truck was ready when you needed it. We appreciate your trust and look forward to helping you again.

July 17, 2026

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Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More

by mason-arnold
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern, Gareth Jones

Jul 17, 2026

Scranton GMC of Vernon responded

We appreciate you trusting our service department with your Cadillac XT5. It’s great to hear we addressed the issues you experienced promptly and kept you informed during the repairs. Your recommendation is appreciated.

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