Robert Zeidenberg
Service Department Manager
Scranton GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
Dealership Experience
6 yrs, 1 mo
Industry Experience
39 yrs, 2 mos
310 Reviews
Write a Review310 Reviews of Robert Zeidenberg
October 28, 2026
Mike and Robert frankly the entire service team is amazing. They’ve done it’s again and have exceeded our expectations. Always feel like we’re personally taking care of and it doesn’t go unnoticed. Th amazing. They’ve done it’s again and have exceeded our expectations. Always feel like we’re personally taking care of and it doesn’t go unnoticed. Thank you. More
Other Employees Tagged: Mike Conlon, Frank Kern, James Krauss, Gareth Jones
October 25, 2026
We had the misfortune of getting two tire blowouts and our Yukon Denali towed in. Having the tire and wheel protection, we were able to get the tires replaced immediately and are in the process of dealin our Yukon Denali towed in. Having the tire and wheel protection, we were able to get the tires replaced immediately and are in the process of dealing with the wheel damage. James did a great job handling our claim, hoping the wheel coverage will be approved and repairs done asap. More
Other Employees Tagged: James Krauss
October 21, 2026
The service was professional and the team was very helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and se helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and serviced my vehicle in a timely manner. Everything was explained and I had upfront pricing. Very reasonable and always reliable. Highly recommended. More
Other Employees Tagged: Frank Kern
October 19, 2026
Great service, extremely friendly and professional! Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. More
Other Employees Tagged: Frank Kern
October 15, 2026
Very unhappy with the bill that I had to pay for the car the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under w the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under warranty that doesn’t cure the problem so all this finally they got another part which doesn’t cover warranty and I had to pay over $600 for the total job. I don’t think that’s right we only had $685 because I purchased the first part and they used it, but it doesn’t cure a problem so I should’ve gotten a refund on that and other part where it was under diagnosed incorrectly, where they build me for that I don’t think that was right at all so that’s that very unhappy with the bill More
Other Employees Tagged: Mike Conlon, Frank Kern, Doug Freeman, James Krauss, Gareth Jones
September 20, 2026
My tires were mounted and road force balanced and drive very nicely. New TPMS sensors were installed and all work correctly. Loaner vehicle for the day was great and my truck was done when promised. Just w very nicely. New TPMS sensors were installed and all work correctly. Loaner vehicle for the day was great and my truck was done when promised. Just wish they used the black wheel weights on my black wheels as was discussed when I dropped it off. Otherwise everything went very smoothly. More
Other Employees Tagged: Robert Zeidenberg
August 29, 2026
Excellent customer service. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. More
August 20, 2026
Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and did a wonderful job on my repair. I am grateful for their compassion and care in making things right. They are great! More
Other Employees Tagged: Frank Kern, Doug Freeman, Rob Brown, Gareth Jones , David Baeza - 5 stars and more
July 26, 2026
The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More
Other Employees Tagged: Mike Conlon, Frank Kern, James Krauss, Gareth Jones
July 17, 2026
Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More
Other Employees Tagged: Frank Kern, Gareth Jones
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