Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.5
298 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

38 yrs, 10 mos

4.5

298 Reviews

Write a Review

298 Reviews of Robert Zeidenberg

May 31, 2026

Dealership Rating
Employee Rating

If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt More

by haza16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Jun 03, 2026

Scranton GMC of Vernon responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this.

May 28, 2026

Dealership Rating
Employee Rating

The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More

by alinicolelib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gareth Jones

Jun 03, 2026

Scranton GMC of Vernon responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 11, 2026

Dealership Rating
Employee Rating

Very accommodating, always pleasant to work with for service needs. Technicians do a great job. More

by ALLISON_F_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

May 11, 2026

Scranton GMC of Vernon responded

It’s wonderful to hear our service team provided a welcoming experience and thorough attention to your Cadillac CT5. We are here whenever you need us again.

April 27, 2026

Dealership Rating
Employee Rating

Frank was outstanding to work with and very informative. He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealersh More

by todd.newhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Apr 27, 2026

Scranton GMC of Vernon responded

It’s great to hear Frank provided clear updates and courteous support from scheduling to the completion of your Cadillac Escalade service. Your kind words about his professionalism are much appreciated. We’re here whenever you need us again.

April 11, 2026

Dealership Rating
Employee Rating

People where very nice and seemed interested in making sure I was happy and satisfied More

by visionland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

Apr 11, 2026

Scranton GMC of Vernon responded

We’re pleased the service team made sure you felt welcome and satisfied during your Chevrolet Silverado 1500 service. Thank you for the five-star rating and for sharing your experience.

April 09, 2026

Dealership Rating
Employee Rating

They were very friendly and accommodating. Was a difficult situation but handled it well. Thanks More

by visionland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Frank Kern

Apr 09, 2026

Scranton GMC of Vernon responded

Thank you for the five-star rating. We’re glad our team could support you through a challenging service visit for your Chevrolet Silverado 1500. Please reach out if there’s anything else we can help with.

March 24, 2026

Dealership Rating
Employee Rating

Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought More

by fxpalacios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Coles, James Krauss , James Carlin, Jewels

Mar 25, 2026

Scranton GMC of Vernon responded

Thank you for sharing your positive feedback about our GMC service team. We’re happy our friendly, accommodating, and thorough approach has earned your trust, and we appreciate your continued visits. We look forward to supporting you again whenever you need service.

March 20, 2026

Dealership Rating
Employee Rating

The dealership has great customer service. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. More

by TRISHAMCMAHON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Mar 20, 2026

Scranton GMC of Vernon responded

Thanks for sharing your feedback about the service on your Cadillac Escalade ESV. We’re pleased our team moved quickly once the parts arrived. Please let us know if there’s anything more we can do for you.

March 15, 2026

Dealership Rating
Employee Rating

Exelent,servive. Great personel. Clean and very eficiente. Very welcoming. As well as frendly siciets. More

by SCRUZ139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Scranton GMC of Vernon responded

We’re thrilled to hear you had an excellent service experience. It’s wonderful to know our clean, efficient shop and friendly team made you feel welcome. Robert and our crew appreciate your kind words about your GMC Sierra 1500 service.

March 08, 2026

Dealership Rating
Employee Rating

Rob treats his team and his customers with the upmost respect. Would never go anywhere except Scranton Motors for genuine GM service! More

by Emcveigh
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

Mar 08, 2026

Scranton GMC of Vernon responded

We’re glad Robert’s respectfulness made your service visit positive. It’s rewarding to know your Chevrolet Silverado 1500 received genuine GM care. We look forward to helping you again.

1
...

Dealership Inventory (205 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $52,098
2026 GMC Sierra 1500
new
Dune exterior
Automatic
Four-wheel Drive
new 2026 GMC Canyon car, priced at $47,428
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $64,761
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $59,763
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $53,443
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $57,863
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive