Robert Zeidenberg | Page 2

Dealership was fantastic from start to finish and personalized my experience making this experience rather enjoyable personalized my experience making this experience rather enjoyable More

by richardboulli Verified Customer Verified Customer

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Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More

by chad R Verified Customer Verified Customer

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If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More

by haza16 Verified Customer Verified Customer

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The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More

by alinicolelib Verified Customer Verified Customer

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Very accommodating, always pleasant to work with for service needs. Technicians do a great job. service needs. Technicians do a great job. More

by ALLISON_F_BAILEY Verified Customer Verified Customer

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Frank was outstanding to work with and very informative. He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealersh He was great to deal with from scheduling the appointment to keeping me informed during the duration of the visit. Frank is an asset to the dealership and is exceedingly polite. More

by todd.newhouse Verified Customer Verified Customer

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People where very nice and seemed interested in making sure I was happy and satisfied sure I was happy and satisfied More

by visionland Verified Customer Verified Customer

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They were very friendly and accommodating. Was a difficult situation but handled it well. Thanks Was a difficult situation but handled it well. Thanks More

by visionland Verified Customer Verified Customer

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Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought my truck and am very pleased with the great customer service. More

by fxpalacios7 Verified Customer Verified Customer

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The dealership has great customer service. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. More

by TRISHAMCMAHON50 Verified Customer Verified Customer

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