Robert Zeidenberg | Page 13

Always great service. The managers and advisors are very knowledgeable, courteous and friendly. Happy Holidays The managers and advisors are very knowledgeable, courteous and friendly. Happy Holidays More

by hb92hale Verified Customer Verified Customer

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extremely customer focused. always prompt and addresses my vehicle concerns and communicate well through every transaction always prompt and addresses my vehicle concerns and communicate well through every transaction More

by BBERNIER65 Verified Customer Verified Customer

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Very clean and professional. Never had a bad experience with staff or mechanic service top notch dealer Never had a bad experience with staff or mechanic service top notch dealer More

by DEMMONS008 Verified Customer Verified Customer

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My 2016 Cadillac has been in the shop NONSTOP within the last year or so with relatively low mileage (Cue not working, transmission wiring harness had to be replaced, oil cooler lines leaking, gps not worki last year or so with relatively low mileage (Cue not working, transmission wiring harness had to be replaced, oil cooler lines leaking, gps not working, ghost braking when in reverse, heated seat issue, updates, sensor replacements, air conditioning not working, thermostat not working, running boards malfunctioning, vibrating noise when hvac fan is on, CUE stays on all night, wireless charger not working, latch on console broke, ETC )! I just received it back less than 2 weeks ago for an issue with the CUE staying on all night. Scranton did an update on it and now my CUE is malfunctioning again…constant beeping noise every so many seconds with a vibration to the console and no functions work..ie. Heat controls, Radio, GPS, etc. Scranton won’t put me on the schedule with a rental until December 27th. Spoke to Rob and he handled this very poorly. He was completely condescending. He lacks manners and etiquette. He took no accountability for any of the past service issues that I had and dealing with incompetent service workers. He NEEDS TRAINING IN CUSTOMER SERVICE. Stay away from Scranton! More

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Very Happy with their service! It's always great. Everyone is friendly and they are flexible with my schedule. It's always great. Everyone is friendly and they are flexible with my schedule. More

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Excellent service very prompted keep you informed. Waiting area comfortable and have phone charger to charge phone Waiting area comfortable and have phone charger to charge phone More

by Jaz625 Verified Customer Verified Customer

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Customer service was excellent. Service team was professional and clean. Overall a very good experience Service team was professional and clean. Overall a very good experience More

by GUY.OUELLETTE Verified Customer Verified Customer

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These folks are fantastic. They really care about their customers and are eager respond to customers' emergencies. Best dealership I've ever done business with. They really care about their customers and are eager respond to customers' emergencies. Best dealership I've ever done business with. More

by Giselle Verified Customer Verified Customer

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Extremely courteous and friendly and they had my truck fixed asap. I’m extremely happy with the service fixed asap. I’m extremely happy with the service More

by m.jenco Verified Customer Verified Customer

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Excellent and very knowledgeable staff 👏 I'll bring my vehicle back anytime I have problems vehicle back anytime I have problems More

by michaelbarco Verified Customer Verified Customer

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