Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg | Page 8

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.6
296 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

38 yrs, 9 mos

4.6

296 Reviews

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296 Reviews of Robert Zeidenberg

January 12, 2024

Dealership Rating
Employee Rating

The Service Center Employees were courteous and very knowledgeable. I was a bit confused about my car's diagnosis codes...but the technician who worked on my vehicle took the time to explain everything More

by LULUCULP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado, Nicholas Vanderleeden! 5 stars

January 05, 2024

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Always a smooth transaction whenever I need anything done! Appreciate the speedy service, would recommend to anyone! More

by flint.samuel
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2023

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Great service! ! The communication is great! The people also make you feel welcomed and appreciated! More

by walsh8118
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern , Beverly Rhoads

November 19, 2023

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The dealership is polite, courteous, and offers nice work. it is nice to work with them. More

by MOOMBATWO
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2023

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Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. More

by chenierjim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Rustic

September 18, 2023

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Didn’t have to wait long for service and staff always friendly and accommodating. Have bought last 4 cars from Scranton and service has always been 5 stars! More

by SYLONS507
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Frank Kern , Gerson Alfaro, Jeff Borovicka, Ashley Corey, Beverly Rhoads

September 14, 2023

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Jeff was amazing and followed through on a newly purchased car that had difficultly not even 24 hours after we brought it home. He answered questions and found answers to one’s he couldn’t . He wou More

by CGDWIRE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Akozbek, Jeff Borovicka, Fred Nassiff

September 05, 2023

Dealership Rating
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Service was out standing advisor was knowledgeable and understanding of my concerns ready to be cooperative. More

by greg.hightower
Service Price Transparency
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Recommend Dealer
Yes

August 19, 2023

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The service department has done a great job of meeting my needs. I have been treated fairly and in a timely manner. More

by DARREN.OLDFORD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

July 27, 2023

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Employee Rating

We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi More

by adgagne
Service Price Transparency
Workmanship
Recommend Dealer
No

Other Employees Tagged: Mike Conlon , Jeff Borovicka

Aug 01, 2023

Scranton GMC of Vernon responded

Good Afternoon, Hopefully you saw the response we left on the other review you left before DealerRater flagged it as a duplicate and removed it. In case you did not see it - we replied to let you know that our Service Manager was reaching out to you to see how we could assist and make things right. Hopefully by now the two of you have already been in contact, but if that is not the case, please reply back so we can help get you in contact with management. Thank you for taking the time to tell us about your experience and we appreciate the chance to try to turn things around. Have a great day!

Aug 01, 2023

adgagne responded

No one has reached out to us.

Aug 03, 2023

adgagne responded

We still have not heard from anyone. All for show.

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