Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Roberto Perez
Roberto Perez at Empire Ford Inc.

Roberto Perez | Page 9

Finance Manager - Fall River store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.4
116 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Ford Master Certified Sales Consultant

4.4

116 Reviews

Write a Review

116 Reviews of Roberto Perez

January 06, 2023

Dealership Rating
Employee Rating

Came to buy out my lease. Was grateful that the dealer honored the price in the lease contract considering stories heard about other’s experiences in the current car market. F More

by mtfordfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira

Print
Jan 06, 2023

Empire Ford Inc. responded

Dear mtfordfan, We appreciate you sharing your experience about turning in your lease and purchasing a new vehicle. This current market is like no other market we've seen before. We're happy to hear you were pleased with your experience here at Empire. Please let us know what we can do differently to raise our rating from a 4-star to a 5-star, which is what we strive for. Thank you.

December 16, 2022

Dealership Rating
Employee Rating

I’ve had a great experience buying my new Ford Bronco Sport. The car sells itself and the customer service was outstanding. I got more than expected for my trade. I was able to drive away in my new More

by mariav412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , David Shea, Bob Tousignant

Print
Dec 19, 2022

Empire Ford Inc. responded

Dear MariaV412, congratulations on the purchase of your new Ford Bronco Sport and thank you for choosing Empire Ford as your dealer! Thank you for your comments about our customer service being "outstanding!" It's much appreciated.

December 09, 2022

Dealership Rating
Employee Rating

This dealership is amazing. They go above and beyond for their customers. John Silva #1 More

by EMJOLI80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Bryce Sewall , David Pacheco, John Silva

Print
Dec 12, 2022

Empire Ford Inc. responded

Dear EMJOL180, Thank you so much for the 5-star review and the comments that you found Empire Ford to be AMAZING! Thank you also for mentioning your salesperson, John Silva, by name. We appreciate your business!

December 07, 2022

Dealership Rating
Employee Rating

Great people,they adjust everything to satisfy customer,satisfy and reliable service. Grate monthly payments More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Bautista-Rodriguez

Print
Dec 12, 2022

Empire Ford Inc. responded

Dear Tony, Thanks so much for your positive review. We're so glad to hear that our staff are "great people" and that we provided "reliable service." If it's not too much trouble, could you provide a review on our Google page to more customers can view your experience? https://g.page/r/CXtxS4lWTFJREB0/review Thank you in advance for your help!!!

November 19, 2022

Dealership Rating
Employee Rating

i was very impressed with marc very helpful went over and beyond to help us. More

by PLWESTPORT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier

Print
Dec 04, 2022

Empire Ford Inc. responded

Dear PLWESTPORT, Thank you for choosing Empire Ford and for mentioning your salesperson Marc by name. We're so glad to hear that you were impressed and that he we "went over and beyond" to help you!

Dec 05, 2022

PLWESTPORT responded

still waiting for my regestration

October 20, 2022

Dealership Rating
Employee Rating

Smooth easy process and rob was great to work with and made us feel at home and when in the market for another vehicle will def be back looking for him! More

by Adam Portrait
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon

Print
Oct 26, 2022

Empire Ford Inc. responded

Dear Adam Portrait, Thank you for your feedback and for mentioning your experience with Rob as a "smooth, easy process." Welcome to the Empire Ford family!

October 16, 2022

Dealership Rating
Employee Rating

Empire Ford has The BEST Group of Men and Women on there Staff, that I, Personally have ever Dealt with.. Especially, involving Me buying a car… They will Work with You From Begin to the End.. Plus More👍🏾 More

by gbratts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Josue Carchipuendo

Print
Oct 18, 2022

Empire Ford Inc. responded

Dear Gbratts, Your comments really mean a lot! We appreciate your comments that "Empire Ford as the BEST group of men and women on their staff." Thank you so much for your business and we look forward to servicing your vehicle in the future.

Oct 18, 2022

gbratts responded

Thank You So Much for Service 👍🏾

October 05, 2022

Dealership Rating
Employee Rating

Kevin Bancroft was great! He help us make decisions base on the info he provided us!!! Very Thorough More

by damdesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Marc Gauthier , David Pacheco

Print
Oct 18, 2022

Empire Ford Inc. responded

Dear Damdesign, Congratulations on your new vehicle purchase and thank you for your positive comments. We're so happy to hear that "Kevin Bancroft was great!" And that he was very thorough and helped you to make your decision. Thank you for choosing Empire Ford!

September 23, 2022

Dealership Rating
Employee Rating

Kevin Ferreira was awesome. He went above and beyond to help me find the perfect truck. Everyone there was extremely friendly and professional. More

by scottohare
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira

Print
Sep 26, 2022

Empire Ford Inc. responded

Dear Scottohare, Thank you for your 5-star review and for sharing your experience with your salesperson, Kevin Pereira. We're so happy to hear that he "went above and beyond" to help yo find the perfect truck. Safe travels!

September 17, 2022

Dealership Rating
Employee Rating

Kept me informed throughout the whole process. Custom ordered my vehicle and even though it took 5 months to arrive the sales person and managers made sure to keep me informed the whole time. More

by Mvbhs4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira, Bryce Sewall

Print
Sep 26, 2022

Empire Ford Inc. responded

Dear Mvbhs4, Congratulations on the purchase of your new vehicle and thank you for your patience while waiting for your custom order. We appreciate your feedback regarding our managers keeping you informed throughout the entire process!

1
...
8
9
10
...
12

Dealership Inventory (416 Vehicles)

used 2023 Ford F-150 car, priced at $51,145
2023 Ford F-150
used
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$51,145
View Details
new 2026 Ford F-150 car, priced at $80,705
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$80,705
View Details
new 2026 Ford Bronco Sport car, priced at $37,575
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
$37,575
View Details
new 2026 Ford F-350 car, priced at $59,640
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
$59,640
View Details
used 2025 Ford Bronco Sport car, priced at $32,145
2025 Ford Bronco Sport
used
Ruby Red Metallic exterior
Automatic
Four-wheel Drive
$32,145
View Details
used 2024 Nissan Rogue car, priced at $23,795
2024 Nissan Rogue
used
Brilliant Silver Metallic exterior
Automatic
All-wheel Drive
$23,795
View Details
View All Inventory