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Roberto Perez
Roberto Perez at Empire Ford Inc.

Roberto Perez | Page 9

Finance Manager - Fall River store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.4
112 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

Ford Master Certified Sales Consultant

4.4

112 Reviews

Write a Review

112 Reviews of Roberto Perez

November 19, 2022

Dealership Rating
Employee Rating

i was very impressed with marc very helpful went over and beyond to help us. More

by PLWESTPORT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier

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Dec 04, 2022

Empire Ford Inc. responded

Dear PLWESTPORT, Thank you for choosing Empire Ford and for mentioning your salesperson Marc by name. We're so glad to hear that you were impressed and that he we "went over and beyond" to help you!

Dec 05, 2022

PLWESTPORT responded

still waiting for my regestration

October 20, 2022

Dealership Rating
Employee Rating

Smooth easy process and rob was great to work with and made us feel at home and when in the market for another vehicle will def be back looking for him! More

by Adam Portrait
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon

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Oct 26, 2022

Empire Ford Inc. responded

Dear Adam Portrait, Thank you for your feedback and for mentioning your experience with Rob as a "smooth, easy process." Welcome to the Empire Ford family!

October 16, 2022

Dealership Rating
Employee Rating

Empire Ford has The BEST Group of Men and Women on there Staff, that I, Personally have ever Dealt with.. Especially, involving Me buying a car… They will Work with You From Begin to the End.. Plus More👍🏾 More

by gbratts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Josue Carchipuendo

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Oct 18, 2022

Empire Ford Inc. responded

Dear Gbratts, Your comments really mean a lot! We appreciate your comments that "Empire Ford as the BEST group of men and women on their staff." Thank you so much for your business and we look forward to servicing your vehicle in the future.

Oct 18, 2022

gbratts responded

Thank You So Much for Service 👍🏾

October 05, 2022

Dealership Rating
Employee Rating

Kevin Bancroft was great! He help us make decisions base on the info he provided us!!! Very Thorough More

by damdesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Marc Gauthier , David Pacheco

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Oct 18, 2022

Empire Ford Inc. responded

Dear Damdesign, Congratulations on your new vehicle purchase and thank you for your positive comments. We're so happy to hear that "Kevin Bancroft was great!" And that he was very thorough and helped you to make your decision. Thank you for choosing Empire Ford!

September 23, 2022

Dealership Rating
Employee Rating

Kevin Ferreira was awesome. He went above and beyond to help me find the perfect truck. Everyone there was extremely friendly and professional. More

by scottohare
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira

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Sep 26, 2022

Empire Ford Inc. responded

Dear Scottohare, Thank you for your 5-star review and for sharing your experience with your salesperson, Kevin Pereira. We're so happy to hear that he "went above and beyond" to help yo find the perfect truck. Safe travels!

September 17, 2022

Dealership Rating
Employee Rating

Kept me informed throughout the whole process. Custom ordered my vehicle and even though it took 5 months to arrive the sales person and managers made sure to keep me informed the whole time. More

by Mvbhs4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira, Bryce Sewall

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Sep 26, 2022

Empire Ford Inc. responded

Dear Mvbhs4, Congratulations on the purchase of your new vehicle and thank you for your patience while waiting for your custom order. We appreciate your feedback regarding our managers keeping you informed throughout the entire process!

July 22, 2022

Dealership Rating
Employee Rating

Excelente servicio, amables, atentos. Muy conforme con la entrega de mi guagua Sport Bronco 2022 More

by ashlydiaz2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Bautista-Rodriguez

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Jul 29, 2022

Empire Ford Inc. responded

Dear Ashleydiaz2016, Gracias por su revisión y por su negocio! "Excellent service, friendly, attentive. Very satisfied with the delivery of my Sport Bronco 2022." Thank you for your review and for your business!

May 05, 2022

Dealership Rating
Employee Rating

They were able to meet my needs and keep my payments within what I wanted. Helpful and professional. More

by Memeredc
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Robert McMahon , Michelle Ferreira

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May 09, 2022

Empire Ford Inc. responded

Dear Memeredc, thank you so much for sharing your experience. We're so happy to hear that you found Empire Ford to be "helpful and professional." We appreciate your business.

April 13, 2022

Dealership Rating
Employee Rating

Great customer service. Very welcoming and not pushy. Detailed and responsive to message and questions. Glad I choose this dealership for my purchase then a local one. More

by toddbfowler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon , Bryce and Kevin

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April 04, 2022

Dealership Rating
Employee Rating

Both Kevin’s and Roberto made my experience painless. I highly recommend this dealership especially during these difficult buying times More

by Bhtony50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Torres, Kevin Bancroft, Kevin Pereira, Tyler Torres

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Apr 08, 2022

Empire Ford Inc. responded

Dear Bhtony50, It's wonderful to hear that our sales team provided "awesome customer service" and that you had a great experience at Empire Ford. Thank you for taking the time to leave your review and thank you for choosing Empire Ford.

Apr 04, 2022

Bhtony50 responded

Great experience and awesome customer service. Thank Roberto, and Kevin and a special thank you to the Manager Kevin who was especially helpful.

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