Roberto Rodriguez | Page 3

This dealership valets my car to and from work for no charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting charge. I enjoyed this service previously when I bought a used Lexus in Springfield, MA. I never have to waste another precious weekend hour getting my car serviced. The communication lines are open and I receive text updates. The tests include a link which categorizes my repairs with color coded criticality. I know my 138k car needs maintenance especially with salt spray and harsh New England weather swings. The service link included photos showing bushing wear and other specific situations. I then approve or can select to wait later to address non critical issues. Subaru retrofitted a design issue of a shield which hopefully will slow the bearing wear issue. I can phone the service department anytime for a quick update. This dealership is technically adept and a reassuring pleasure to work with when it comes to servicing my car. I repeat my hope: to reach 300k safe miles with this dealership servicing and maintaining my vehicle. When Subaru introduces a reliable hybrid SUV which fits my bike in the back hatch, I will consider buying here and not my usual Toyota. I inherited my Forester. And this dealership applied my oil change/tire rotation coupon without being prompted. This is the way I like to conduct my business. Did I forget to mention they wash my car and my weathertec car mats for free? More

by AMYSELIGK Verified Customer Verified Customer

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Very informative and communicative! A pleasure to work with and even helped save me money. A pleasure to work with and even helped save me money. More

by NMARTINI82 Verified Customer Verified Customer

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Quick and efficient. Easy to make appt, communication after booking very good. Like the current service dept setup. Easy to make appt, communication after booking very good. Like the current service dept setup. More

by rflogan46 Verified Customer Verified Customer

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Very professional representatives. Nice clean state of the art facility. Very nice waiting area with kids room, work room. Nice clean state of the art facility. Very nice waiting area with kids room, work room. More

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happy to hit 5 stars on a review but i hate having to write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you write something as well. so please don't make this a requirement in the future or i won't provide feedback. thank you More

by mlek Verified Customer Verified Customer

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Really large waiting area and I enjoyed driving into the service area rather than parking car somewhere in the lot. This way they take care of it all. And I loved the complimentary car wash and best of all service area rather than parking car somewhere in the lot. This way they take care of it all. And I loved the complimentary car wash and best of all, the customer service were friendly and helpful through the whole process. More

by creativejen Verified Customer Verified Customer

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They definitely won’t let you forget that your car need’s service and the service is always good service and the service is always good More

by rich.claar Verified Customer Verified Customer

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Always pleased with service and staff. Always communicateds and works in a timely fashion to get the job done Always communicateds and works in a timely fashion to get the job done More

by ekrawczyk1212 Verified Customer Verified Customer

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Great service helpful and quick. Curtious would recommend Granite Subaru to anyone, Glad to do business with Granite subaru Curtious would recommend Granite Subaru to anyone, Glad to do business with Granite subaru More

by plaudc Verified Customer Verified Customer

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Service was great. People were very friendly and accommodating. The ride service home was a huge plus. Always a pleasurable experience! People were very friendly and accommodating. The ride service home was a huge plus. Always a pleasurable experience! More

by LISASALVAS456 Verified Customer Verified Customer

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