Robin Gurtner
Robin Gurtner at Crown Buick GMC

Robin Gurtner | Page 20

Fixed Operations Director

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

Contact Me
4.5
423 Reviews
4.5

423 Reviews

Write a Review

423 Reviews of Robin Gurtner

November 06, 2023

Dealership Rating
Employee Rating

Jeff is a great guy and he told time to get me a great deal on the Car. I just Love ❤️ my 2018 Car! 😍 More

by Wanda M Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Jeff

November 06, 2023

Dealership Rating
Employee Rating

Everyone was very courteous when I checked in my vehicle. They were finished my repair within 45 minutes and the price was cheaper than I expected. I will continue to bring my vehicle here for service. More

by ATURKLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

November 05, 2023

Dealership Rating
Employee Rating

Great service team. They listen to my needs and correct my concern. I would not take my vehicle any where else. More

by DANIT36000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Danette and Kyle

November 04, 2023

Dealership Rating
Employee Rating

I would like a complete diagnostic check for my repairs. A better explanation as to when a motor is replaced why not change the spark plugs and the wires. My vehicle is now showing the check engine light t More

by PHIL.ADAMS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kwanza Washington

Dec 07, 2023

Crown Buick GMC responded

Phil, I apologize for the inconvenience caused by the check engine light appearing after the engine replacement. It's essential to ensure all components are properly addressed during such repairs. I'd like for our team to arrange a diagnostic check. Regarding the replacement of spark plugs and wires when an engine is replaced, it's a valid concern, and I'll look into why this wasn't included in the service. Your feedback is crucial, and I'm dedicated to resolving these issues promptly to ensure your vehicle operates as it should. Please reach out to me with your most recent RO number. JennaS@crownbuickgmc.com Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 03, 2023

Dealership Rating
Employee Rating

Crown really went the extra mile and helped with transportation while getting my suspension repaired. The team was prompt and friendly and professional. Kirk Groetsch really made sure I was taken ca More

by GAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Kirk Groetsch

November 03, 2023

Dealership Rating
Employee Rating

Crown always takes care of me. Even if things don’t always go right, they make sure that it went right for me. That’s why I make the trip and pass up three other dealerships to tak More

by MATTHEWDUFRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2023

Dealership Rating
Employee Rating

Was greeted immediately upon arriving and the service was performed and completed on time, as I was told.. More

by RGDESFORGES
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

November 02, 2023

Dealership Rating
Employee Rating

I have always trusted Crown Buick GMC for my maintenance needs. They have completed my oil changes and tire rotation in a timely manner. I will continue to use their services in the future. More

by LANNALORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2023

Dealership Rating
Employee Rating

Job done right, clean and comfortable waiting area. Kept informed of the process while wIting. More

by MACOFF318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

November 02, 2023

Dealership Rating
Employee Rating

Great service. The team was friendly and knowledgeable. Service completed with in the quoted time. More

by KKMCD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coco, Kwanza Washington

Dec 07, 2023

Crown Buick GMC responded

Hi there! That's fantastic to hear! A friendly and knowledgeable team that delivers service within the quoted time is always a win. Thanks for sharing your positive experience! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

...
20
...

Dealership Inventory (638 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $77,015
2026 GMC Sierra 2500
new
White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $53,245
2026 GMC Sierra 1500
new
White exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $42,640
2026 Buick Enclave
new
Gray exterior
Front-wheel Drive
new 2026 Buick Envista car, priced at $26,240
2026 Buick Envista
new
Red exterior
Automatic
Front-wheel Drive
used 2022 Toyota Corolla Cross car, priced at $21,591
2022 Toyota Corolla Cross
used
CELESTITE exterior
CVT
Front-wheel Drive
new 2026 Buick Envision car, priced at $42,245
2026 Buick Envision
new
White exterior
Automatic
All-wheel Drive