Robin Gurtner | Page 21

Crown Buick GMC responded

Hello! It's great to hear that you had a positive experience with the service and found everyone to be friendly. I understand the convenience of shuttle services, and I'm sorry it wasn't available for you. They normally run 8AM -3 PM Mon-Thurs. We look forward to your next visit and aim to make it as seamless as possible! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Patricia, We sincerely apologize for the misunderstanding regarding your tire rotation. This was not up to our usual standard of service, and we're sorry for any inconvenience caused. We appreciate your feedback and will take steps to ensure clear communication moving forward. Please reach out to JennaS@crownbuickgmc.com. We'd be happy to look into this further. Thank you for bringing this to our attention. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Roger, Thank you for your kind words and for recognizing our commitment to providing helpful and trustworthy service. We're pleased to hear that your recent experience was not only efficient but also met the high professional standards we aim for. We'll certainly take note of your feedback regarding speed. Your satisfaction is important to us, and we look forward to serving you even better in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi there! Thank you for taking the time to share your experience with us! We're delighted to hear that you found our service prompt, professional, and courteous. It's wonderful to know you had a pleasant experience. We greatly appreciate your recommendation, and we're here whenever you need us. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi there! We are glad to hear you have a positive experience with us! Please let us know how we can help in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi there! Thanks for sharing your feedback. We love taking advantage of the coffee, too!! Please let us know how we can help in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

It's fantastic to hear you found the service customer-friendly and quick! Thanks for sharing your feedback! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi there! That's fantastic to hear! Thanks for sharing your positive experience. We look forward to assisting again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Glad to hear your service went smoothly and efficiently! Thanks for sharing your positive experience! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

Crown Buick GMC responded

Hi Ronnie, thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. Our team is committed to delivering on promises, and we appreciate your trust in us. If you have any further comments or suggestions, feel free to share. Safe travels!