Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 29

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

May 11, 2022

Dealership Rating
Employee Rating

Aaa aaa aaaa aaa a a a a a a a a a a a a More

by Kphdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson , Kari Sunderland

May 13, 2022

Luther Family Buick GMC responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2022

Dealership Rating
Employee Rating

Good communication from service department to me on what the problems were, what was need to fix, as well as anticipated bill... More

by KMetzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2022

Dealership Rating
Employee Rating

The people were courteous and very professional, with a touch of friendliness. Thanks again for the service. More

by chunder32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 09, 2022

Dealership Rating
Employee Rating

Excellent customer service. I was from out of town and they got me in right away even though they were booked for the next week. The work was completed the next day. More

by Hunt0485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 09, 2022

Dealership Rating
Employee Rating

Our advisor was upfront, and didn’t sell any unnecessary products or services. He has our complete trust. More

by Thatnovaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Paul McDonald

May 10, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 08, 2022

Dealership Rating
Employee Rating

Once again Luther does it, they got us back on the road in time to get the cabin open. More

by PANDMRYAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

May 10, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 06, 2022

Dealership Rating
Employee Rating

I have always been happy about the service that I have gotten when I brought my vehicle into Luther GMC They are always friendly when you come in. They explain what they are going to be doing and they g More

by chevymanglenn1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald, Jim Jermstad , Mark Carlson, Kari Sunderland

May 06, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 05, 2022

Dealership Rating
Employee Rating

Went in for a Recall notice. Also had my tires rotated so I had some service to pay for. Apparently an oil change was done. Never once was it mentioned to me that an oil change w More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 06, 2022

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 05, 2022

Dealership Rating
Employee Rating

Had to get my Sierra towed to Luther as the starter unexpectedly took a dump - the got me in right away & a couple hours later I’m back up starting & running with 70,000 miles on the GMC. Great custome More

by mgusaas03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 04, 2022

Dealership Rating
Employee Rating

They were right there to help and explained everything in a very understandable way. They were very personable and willing to help. More

by majer35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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