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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 34

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

March 26, 2022

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Employee Rating

The staff at Luther was very friendly. They had my vehicle ready much faster than I expected. And they gave me a complimentary car wash! I could not have asked for more. More

by Bpfingst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 28, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 25, 2022

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Employee Rating

I was able to very easily schedule service in the last minute and they were very accommodating. More

by lmbyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

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Mar 28, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2022

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Employee Rating

Good people to deal with they always do what I ask them to do and they always treat me with respect More

by ALLENZACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

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Mar 25, 2022

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2022

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Employee Rating

Service desk clean and professional, service was done on time, great job by everyone , customer waiting longe clean and stocked with rolls and coffee. More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Mar 25, 2022

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 23, 2022

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Employee Rating

Always a pleasure. Fast and easy service. All the service department staff is great and friendly. :) More

by Eric H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Mar 25, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 21, 2022

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Employee Rating

Quick, easy and under warranty. Oil change was reasonable. Thanks for your help and good service. More

by pdwoyen
Recommend Dealer
Yes
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Mar 23, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2022

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Employee Rating

I give the dealership in Fargo 5 stars- the call center needs some help to understand their job More

by mmsmann66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 22, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 17, 2022

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Employee Rating

Everyone was Friendly, prompt, little waiting for your advisor, clean environment. Definitely recommend and will be back More

by theonetheonly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 16, 2022

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Employee Rating

Good service in a timely fashion. Friendly staff with a nice clean facility and coffee More

by GREGB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 15, 2022

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Employee Rating

The Service Center made a distinguishing effort to work on an Equinox LT with a flat tire. They did an excellent job making sure the right parts were ordered to install four tires and the wheel assemblies More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 17, 2022

Luther Family Buick GMC responded

hamner_m, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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