Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 45

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

November 19, 2021

Dealership Rating
Employee Rating

Always friendly with quick service. They never try to sell me something that is unnecessary. More

by jscilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2021

Luther Family Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2021

Dealership Rating
Employee Rating

Very accommodating from start to finish. Helped with a loaner car and overall was a fantastic experience More

by jaredschillinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 17, 2021

Dealership Rating
Employee Rating

Always satisfied with the service at Luther. The service is great and I would definitely recommend them. More

by PLANEY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 17, 2021

Dealership Rating
Employee Rating

I wasn’t treated like I was a bo brain girl. I was treated with respect each and every time. More

by LEEPYR76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2021

Dealership Rating
Employee Rating

The service department is good to work with explain what they were doing and I had the change the oil and look everything over and they rotate the tires was very satisfied thanks More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Tom Gertz, Larry Mitchell , Jerry Grosz

Nov 17, 2021

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Paul! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2021

Dealership Rating
Employee Rating

Very good experience. Low drama and low pressure. Sale went was planned with no surprises. More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Rod Tyson

Nov 17, 2021

Luther Family Buick GMC responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2021

Dealership Rating
Employee Rating

Friendly courteous staff, thorough. Explain the work to be done. Courtesy ride service is very helpful. More

by mickmoberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2021

Luther Family Buick GMC responded

Mick, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 14, 2021

Dealership Rating
Employee Rating

Excellent service and parts department very knowledgeable and informative and they don't over sell what you don't need I appreciate that.. More

by buddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren , Clayton

Nov 16, 2021

Luther Family Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2021

Dealership Rating
Employee Rating

Great customer service. Robin in the service dept. was wonderful. I appreciated that the work was under warranty. More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Luther Family Buick GMC responded

Hello, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our service technicians do for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 11, 2021

Dealership Rating
Employee Rating

Passing through on the way to MSP; my brother in law suggested we take the truck to Luther due to loss of power and engine noise randomly occurring as I drove 3 hours. Took it in the next morning & Rob More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Luther Family Buick GMC responded

Grace, thank you for your kind words about Robin and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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