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Tom Gertz
Tom Gertz at Luther Family Buick GMC
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Tom Gertz

Wholesale Parts Specialist

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Tom Gertz

November 26, 2023

Dealership Rating
Employee Rating

Fast, easy to get checked it. Service was done in an efficient and timely manner. More

by SAM@HAPPY-HARRYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Nov 29, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Sam! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 14, 2023

Dealership Rating
Employee Rating

Excellent service & parts dept at this dealership. Best of the best! One of a kind!! More

by TROM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Jim Jermstad, Larry Mitchell

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Nov 15, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 02, 2023

Dealership Rating
Employee Rating

Luther Buick GMC always strives to assist us from sales to service. They will fit in special service if required, this is very helpful. More

by wgadberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren, Paul McDonald, Jerry Grosz

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Nov 03, 2023

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2023

Dealership Rating
Employee Rating

Fast and friendly service. They were great to work with and work around my schedule! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Jerry Grosz, Brent Blatchford, Jim Jermstad, Jody Jackson, Larry Mitchell

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Jun 02, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2023

Dealership Rating
Employee Rating

Great customer service and always a great guy to work with. Thank you Rob. Appreciate you More

by chad73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Jan 13, 2023

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 26, 2022

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Employee Rating

I don't trust anyone else with my vehicle but these guys in Luther Buick. They are the best in the fargo area! More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald, Sean McPhillips

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Nov 28, 2022

Luther Family Buick GMC responded

Thank you for reaching out, Vivian! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 03, 2022

Dealership Rating
Employee Rating

The service and parts department was awesome! Have always enjoyed working with Luther Buick GMC. More

by wfschmids4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

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Oct 05, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 28, 2022

Dealership Rating
Employee Rating

Great People to work with, very friendly and have great knowledge of their product. Will do more business with them..... More

by grotebodyshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Grosz, Brent Blatchford, Jim Jermstad, Jody Jackson, Larry Mitchell

Helpful
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Jun 30, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2021

Dealership Rating
Employee Rating

The service department is good to work with explain what they were doing and I had the change the oil and look everything over and they rotate the tires was very satisfied thanks More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Jerry Grosz, Larry Mitchell

Helpful
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Nov 17, 2021

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Paul! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

Dealership Rating
Employee Rating

Luther Family Buick GMC is an awesome dealership to work with. Always very friendly and helpful. More

by Gertza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Robin Tollefson , Richard Medley

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Oct 25, 2021

Luther Family Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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