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Robin Tollefson

Overview Reviews (1175) Inventory (309)

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Robin Tollefson

Robin Tollefson | Page 46

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

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rated

1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Overview Reviews (1175) Inventory (309)

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English

not yet
rated

1,175 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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1175 Reviews of Robin Tollefson

November 10, 2021

Dealership Rating

Employee Rating

Bought my 09 Buick here.Have brought it here for all Bought my 09 Buick here. Have brought it here for all service work. I live 75 miles away, so have to wait while work is done. Staff are friendly, cou Bought my 09 Buick here. Have brought it here for all service work. I live 75 miles away, so have to wait while work is done. Staff are friendly, courteous and helpful. Work gets done competently. Dealership is always clean and pleasant while I wait. More

by picklelk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald

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Nov 12, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 10, 2021

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Employee Rating

I arrived and was greeted at the service desk. Everyone was very helpful and service did not take long. was very helpful and service did not take long. More

by Danny Castro

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 12, 2021 -

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2021

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Employee Rating

I am always happy with the service there.I pull my truck in and they are on it right away. They mention future work that I need to keep in mind in and they are on it right away. They mention future work that I need to keep in mind More

by chevymanglenn1957

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lindgren

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Nov 10, 2021 -

Luther Family Buick GMC responded

Glenn, We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 07, 2021

Dealership Rating

Employee Rating

Excellent service with a friendly and helpful smile, my service for our two family cars has always been excellent… The service area, lobby and bathrooms has always been very squared away… It continues to b service for our two family cars has always been excellent… The service area, lobby and bathrooms has always been very squared away… It continues to be a wonderful experience for servicing our cars !!!! More

by GRUNTDOC71

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt ?

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Nov 08, 2021 -

Luther Family Buick GMC responded

November 06, 2021

Dealership Rating

Employee Rating

Luther Family Buick GMC are rockstars! Friendly and professional. I am very happy with my service. professional. I am very happy with my service. More

by LEEPYR76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 08, 2021 -

Luther Family Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Nov 18, 2021 -

LEEPYR76 responded

I need to check my spelling. I wasn’t treated like a NO brain girl!

November 06, 2021

Dealership Rating

Employee Rating

Robin was attentive when I was expressing truck noises and also with results of test drive & analysis of our problem. He explained clearly and gave me confidence to make the last 6 hours of my trip. and also with results of test drive & analysis of our problem. He explained clearly and gave me confidence to make the last 6 hours of my trip. More

by Grace

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 06, 2021 -

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Grace! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2021

Dealership Rating

Employee Rating

Luther always does a fantastic job for us, they are fast and very friendly. They have a clean waiting area and awesome coffee. and very friendly. They have a clean waiting area and awesome coffee. More

by PANDMRYAN10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 06, 2021 -

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2021

Dealership Rating

Employee Rating

Very good service. They made sure to keep me up to date on the status. The waiting area was family friendly. on the status. The waiting area was family friendly. More

by Kris

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Blatchford, Jim Jermstad

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Nov 05, 2021 -

Luther Family Buick GMC responded

November 05, 2021

Dealership Rating

Employee Rating

Always friendly, fast and accommodating service. Recently I needed the services of the courtesy shuttle and was very pleased with it I needed the services of the courtesy shuttle and was very pleased with it More

by MDLIEBEL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 05, 2021 -

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2021

Dealership Rating

Employee Rating

Excellent service. Polite with everyone being very helpful .I appreciated the neat job on the car wash . helpful .I appreciated the neat job on the car wash . More

by Elsiekpeterson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Nov 05, 2021 -

Luther Family Buick GMC responded

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