Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 55

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

September 01, 2021

Dealership Rating
Employee Rating

I have always had a positive experience at Luthers. Happy with any work that I have had done there. All the employees are very friendly and give 100 percent. It is also very close to my home. More

by DarleneSaxerud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Sep 03, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 01, 2021

Dealership Rating
Employee Rating

Worked with us every step of the way when we were purchasing our new pickup. Knowledgeable salesman that made sure everything was done right and to our expectations. More

by Garth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald , Mark Carlson, Richard Medley

Sep 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 01, 2021

Dealership Rating
Employee Rating

Very impressed with Luther GMC. Extremely professional staff. Would highly recommend them to any potential future clients. Very courteous and really appreciate the car wash upon completion. More

by markoj56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 01, 2021

Dealership Rating
Employee Rating

Everybody is very nice and welcoming. Waiting area is always clean. Snacks are nice on the waiting area. Service is always completed in a timely manner. More

by GUNDERTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald , DAS Admin, Mark Carlson, Richard Medley

Sep 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 01, 2021

Dealership Rating
Employee Rating

Very kind and polite. Even gave us a ride home for free while our car was in the shop. The car also came back in good condition. More

by Oscar M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Luther Family Buick GMC responded

We appreciate your kind words, Darlene. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 27, 2021

Dealership Rating
Employee Rating

I’m happy with my service provided to me the technician that’s works my car did a great job and he used a coupon which was going to be expire the next day which bring my bill down that was so nice of him More

by Mary showers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander O Schmidt

Aug 30, 2021

Luther Family Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 27, 2021

Dealership Rating
Employee Rating

Very customer helpful , courteous and do everything they can to please the customer the service that wrote up the order was very knowledgeable and courteous. More

by LYLEWJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 26, 2021

Dealership Rating
Employee Rating

When the car was towed in after only driving it 479 miles, I was so afraid it was going to be a big bill. In fact I had my prayer group pray that it wouldn't cost too much. Later Luther texted it was More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Aug 27, 2021

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 26, 2021

Dealership Rating
Employee Rating

I brought my Sierra truck in for an airbag recall replacement. I called to make an 8:30am appointment. When I arrived I was informed that it would take approximately one hour. I left the dealership a More

by rdchapek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 27, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 26, 2021

Dealership Rating
Employee Rating

The Fargo dealership is as good as it gets. They have great service people and sales people to work with. Service is always great and timely. More

by sunshinedairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald , Tom Carrier

Aug 27, 2021

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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