Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 73

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

January 22, 2021

Dealership Rating
Employee Rating

The service guys were quick and professional. I would refer any family or fiends to go to Luther family Buick. I felt comfort with there work. More

by sdonstine1@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 22, 2021

Dealership Rating
Employee Rating

Service personnel were friendly, helpful, and informative. This was consistent with my previous visits. I will not hesitate to continue using their services in the future. More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 21, 2021

Dealership Rating
Employee Rating

Luther is a great dealership and they do a great job making sure the customer is taken care of with great customer service. The people are friendly. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brady

Jan 26, 2021

Luther Family Buick GMC responded

We appreciate the kind words, Sue. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 21, 2021

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Employee Rating

Every time I bring my vehicles to Luther they do an excellent job. I know I can count on them for doing the job right. Will continue to use them for service when I need it. More

by BW1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 16, 2021

Dealership Rating
Employee Rating

Robin is awesome and knowledgeable and the mechanics do great work and this should be a 10 word minimum because you should be able to say what you need in 10 words More

by hollygruba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Carrier, Kari Sunderland

Jan 21, 2021

Luther Family Buick GMC responded

Holly, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 16, 2021

Dealership Rating
Employee Rating

We know we are always taken care of when we visit Luther. The care and customer service is wonderful! We wouldn’t trust anyone else to service our vehicles. More

by emileehruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jan 21, 2021

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 15, 2021

Dealership Rating
Employee Rating

We always have great service and friendly staff. I am always kept informed about the repair costs and time line. Highly recommend to my friends and family. More

by plgerriets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2021

Dealership Rating
Employee Rating

I loved the updates in tech to be able to communicate with the service advisor and the emailed PDF and notification of completed work when the project was finished. Great job! More

by Jacob Maurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2021

Dealership Rating
Employee Rating

I like talking with a rep (Robin T) that can explain what I need to know without making me look stupid (Robin) the best and worth the money It still alot but worth it thanks More

by pswenson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2021

Dealership Rating
Employee Rating

Great customer service and we will not go anywhere else for our services. Making you feel like family and not just another check through the door. More

by chrisandcarlatogether
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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