Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 86

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

July 22, 2020

Dealership Rating
Employee Rating

This was a very good service experience. I was informed regularly with updates on the progress. My vehicle was ready on time and as expected. More

by DOC_CK1
Recommend Dealer
Yes
Jul 23, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2020

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Employee Rating

I needed my first oil change on my 2014 GMC Sierra and saw my service writer Robin Tollefson.He checked the quick lube schedule and got me in for the oil change without an appointment promptly.He has alwa More

by bkjenstad
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Richard Medley, Kari Sunderland

Jul 23, 2020

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

Dealership Rating
Employee Rating

Great customer service. Robin was very thorough in his note about my car. Every one in the shope was friendly and ready to help. Thanks. More

by IsaacA
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Jul 23, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

Dealership Rating
Employee Rating

It best us best interests information on my car. What i understand is that you have answer to the question about how ca r works. Thank you More

by OAK.100
Recommend Dealer
Yes
Jul 21, 2020

Luther Family Buick GMC responded

Thank you for leaving this glowing rating. Please reach out to us if you have any other questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

Dealership Rating
Employee Rating

Very nice to work with! They make sure everything is perfect! Thank you, Luther! You are the greatest. I will buy ny bext pickup from Luther! More

by LUV2FRM
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Brady Karlstad. Scott maybe?

Jul 21, 2020

Luther Family Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 17, 2020

Dealership Rating
Employee Rating

Loaner Car From driving the Terrain since service, it seems to be fine. The service department is easy to work with and always friendly. The only complaint on More

by dennisandpeggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I think Bill was the guy who picked up the car

Jul 20, 2020

Luther Family Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2020

Dealership Rating
Employee Rating

Worked in a factory recall on a 2019 pickup. 6 recalls in 1 1/2 years. ? Service was fine. So no problem except I missed that there was no shuttle service due to Covid-19. More

by sjohnson43
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jul 20, 2020

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 15, 2020

Dealership Rating
Employee Rating

Warranty work . Replaced all 4 wheels due to paint chipping. Also replaced faulty shifter cable. Nothing else to say. I repeat nothing left to say More

by Lshaarstad
Recommend Dealer
Yes
Jul 16, 2020

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 15, 2020

Dealership Rating
Employee Rating

Great service took care of my need and took care of the situation. When asked about a loaner vehicle I was shocked they had one available. More

by DESPELUND
Recommend Dealer
Yes
Jul 16, 2020

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 14, 2020

Dealership Rating
Employee Rating

Heard a noise when going over a bump and when I described it they knew exactly what it was. They got my vehicle in right away and resolved the issue quickly. Great service as always! More

by JAMS2060
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens

Jul 16, 2020

Luther Family Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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