Dealership Experience
12 yrs, 5 mos
Industry Experience
48 yrs, 3 mos
Languages Spoken
English
1,175 Reviews
Write a Review1175 Reviews of Robin Tollefson
January 15, 2020
Oil change was performed very quickly and waiting in the customer service area was nice. Lead time on getting an appointment was longer than I expected customer service area was nice. Lead time on getting an appointment was longer than I expected More
Other Employees Tagged: Joe Emmerich
January 14, 2020
The staff at Luther Family GMC Buick was very helpful and very efficient at the sales process. Richard Medley is as good as they come on product knowledge and his customer service skills are top of the line very efficient at the sales process. Richard Medley is as good as they come on product knowledge and his customer service skills are top of the line. More
Other Employees Tagged: Mark Carlson, Richard Medley, Troy Weist
January 12, 2020
Always good to work with !! Appts are in minimal time .Any questions I have they are very helpful in answering them. Good guys to work with!! I would recommend them to anyone!! .Any questions I have they are very helpful in answering them. Good guys to work with!! I would recommend them to anyone!! More
Other Employees Tagged: Kevin Lindgren
January 11, 2020
Quick service. Nice, relaxing customer service area with great treats. Put my bulb in at no cost! Amazing and unexpected! Thank you! Made my day! great treats. Put my bulb in at no cost! Amazing and unexpected! Thank you! Made my day! More
Other Employees Tagged: Joe Emmerich
January 07, 2020
People are very friendly and listen to your problems and tell me what the problem is and how long it's should take and the cost to me tell me what the problem is and how long it's should take and the cost to me More
Other Employees Tagged: Tony Emmerich, Larry Mitchell, Joe Emmerich, Lisa Julian , Karen Ust-Grothmann
December 27, 2019
Did not fix what I wanted to be fixed. My power steering had went out while I was driving so I went in to get that fixed. Also when I turn my steering wheel while driving at low speeds my c My power steering had went out while I was driving so I went in to get that fixed. Also when I turn my steering wheel while driving at low speeds my car makes a cranking/grinding sound and I wanted that also looked at and fixed. Well after $775 my power steering is fixed but not the noise coming from my car when I turn the wheel. It took 30 seconds of driving to learn it still makes the exact same sounds that it did before when I steer. Probably won't be returning. More
December 21, 2019
Quick respectful and professional Due to unforeseen circumstances and my forgetful nature I realized I was in desperate need of an oil change before a trip they were quick and courteou Due to unforeseen circumstances and my forgetful nature I realized I was in desperate need of an oil change before a trip they were quick and courteous and were able to find a way to slip me in same day with as little hassle as possible I always get my oil changed here and I'm never disappointed More
Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Todd Brown, Kari Sunderland
December 19, 2019
Oil change Super friendly and helpful Made time to look at other concerns I had with my Buick Enclave. Everyone was great to work with on my visit Super friendly and helpful Made time to look at other concerns I had with my Buick Enclave. Everyone was great to work with on my visit More
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