Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 25

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

July 07, 2022

Dealership Rating
Employee Rating

Bought car online, got frequent updates on progress related to purchase, transport to residence in another state. More

by REYNA54.SP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2022

Dealership Rating
Employee Rating

The dealership was VERY CLEAN AND PROFESSIONAL. The staff are awesome and I highly recommend it More

by WALTER.ROSARIO38@YAHOO.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Cesar Castillo, Eli Osorio, Daniel Alicea, John Weicherding , Dillon Gastineau, Kitt Kittles, Robert Tucci

Jul 04, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2022

Dealership Rating
Employee Rating

My experience at Elder Ford was excellent my salesman Roberto was very knowledgeable and kind. I felt he took very great care of me and that I was in good hands. He just felt trustworthy. More

by Jackeeblock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Faiella, Roberto

Jul 02, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 24, 2022

Dealership Rating
Employee Rating

Very good they are professional they treat you like family they are the best. I recommend them very good. More

by paulinogarcia1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 21, 2022

Dealership Rating
Employee Rating

Very positive experience! I purchased a 2014 Nissan Pathfinder through Driveway, and my questions were thoroughly answered, the paperwork was processed quickly, and there was More

by Tava80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills

Jun 23, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 14, 2022

Dealership Rating
Employee Rating

Great team that went out of way to help me understand my new Mach E features. More

by Arunima.thakur
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kitt Kittles

Jun 15, 2022

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you're ever in need of more help, please let us know!

June 11, 2022

Dealership Rating
Employee Rating

Very Helpful,Dealership is nice, took time with me. Explained the vehicle to me. Responded to inquiry. More

by nihlenf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abreu,Isael

Jun 13, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for choosing Elder Ford of Tampa, and we hope to see you again soon!

June 09, 2022

Dealership Rating
Employee Rating

OK 1st yall sold me a vehicle that had 2 have Work on not even one week after I had it it took him 11 days I had to pay for a rent a truck that was $50 A-day well reimbursement on that takes 4 to 8 weeks More

by Amadorod2122
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 10, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 07, 2022

Dealership Rating
Employee Rating

Jorge, Raidel and Robo are all excellent! Perfect service all around from the time I walked in, to the time I left. More

by brandon.swilson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Tucci, Jorge Lima

Jun 09, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 04, 2022

Dealership Rating
Employee Rating

The staff was very helpful when it came to working with us and what we wanted. We were very particular and they got us what we needed. They were kind and friendly too! More

by pthom17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason, Mike

Jun 04, 2022

pthom17 responded

The staff was great, very friendly. They worked with us to get us what we wanted and didn’t try to sell us on anything else!

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