Rocky Dentici | Page 4

Rob listened intently to my specific needs and financial window. He was very empathetic and was never pushy or condescending. He entered all my questions, was very patient with my indecision, and was very s window. He was very empathetic and was never pushy or condescending. He entered all my questions, was very patient with my indecision, and was very supportive throughout the entire process. I i’m so very grateful that Rob was the car salesman that I happened upon that day when I was looking for a much needed reliable car. He showed me cars based on my specifications of what I wanted, what I needed, and never made me feel stupid. I highly recommend Rob to anyone who mentions to me that they need to buy a new car. He definitely shattered the mold of what one thinks of when they hear the occupation of car salesman. I never felt pressured, I felt respected, and I wholeheartedly trust him to buy other cars in the future. More

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Lou was very helpful and professional and thoughtful. He answered all my questions and was very helpful in explaining how to operate the car! He answered all my questions and was very helpful in explaining how to operate the car! More

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Lou was great working with. Very professional and obtained the exact vehicle I wanted. He kept me apprised of the status of my vehicle order. Highly recommend. Very professional and obtained the exact vehicle I wanted. He kept me apprised of the status of my vehicle order. Highly recommend. More

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Louis Bilous, the dealer, went above and beyond to ensure that we had the car that we wanted. He was very professional, really listened and explained everything clearly. He worked hard at getting the car t that we had the car that we wanted. He was very professional, really listened and explained everything clearly. He worked hard at getting the car to us at a very fair price. Rocky Dentici, the finance manager, also went above and beyond, finding us the best interest rate to keep the payments low, he didn't try to sell me anything I didn't need and his goal was that we would leave happy with our purchase. And we did. I would strongly recommend this dealership to my friends and family! More

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We have purchased 3 cars in Smithtown Toyota. We are very happy with our choice of this dealership and their representatives. Unfortunately, our go to guys have left to some other places but we We are very happy with our choice of this dealership and their representatives. Unfortunately, our go to guys have left to some other places but we found Louis and Greg from sales department. Rocky helped us with financing. Cannot find enough words to thank those people, on the first time we met they ALL went above and beyond to let us go with a new car and best offer for our purchase! Louis, Greg, Rocky! You guys are the best!!! Will be sending all of our people to you! More

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Big Mike Bourne is a professional and truly friendly and concerned sales rep . He keeps you up to date on the progress of the vehicle you ordered and the pickup process is quick and easy . Mile is well concerned sales rep . He keeps you up to date on the progress of the vehicle you ordered and the pickup process is quick and easy . Mile is well informed on all the electronics on the new vehicles Rocky was quick and easy with the finance , Good job by all More

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A wonderful experience at Smithtown Toyota. The salesman, Greg Wire, changed our negative opinion of car salesmen. He was thorough & clear with all information & helped us to easily get throu The salesman, Greg Wire, changed our negative opinion of car salesmen. He was thorough & clear with all information & helped us to easily get through the sale process. Rocky Dentici, the Business Manager was also very knowledgeable & extremely helpful. They both made this process of buying a care worry free. More

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Kind and thorough sales people. Big Mike was very friendly, gave me the information I needed and negotiated fairly. Rocky (financing, warranties, etc) wasn't too pushy and seemed Big Mike was very friendly, gave me the information I needed and negotiated fairly. Rocky (financing, warranties, etc) wasn't too pushy and seemed totally understanding of our needs. GREAT experience overall - I recommend them highly!!!!! More

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I was pleasantly surprised with the honesty, professionalism and family oriented approach with buying a new car from Smithtown Toyota. I went to Smithtown Toyota because they were the only ones professionalism and family oriented approach with buying a new car from Smithtown Toyota. I went to Smithtown Toyota because they were the only ones that not only have the loyalty program but they have the coupons online for maintenance and repairs. Therefore, if you want to continue maintaining your vehicle passed the 2 year free maintenance program then Smithtown Toyota is the only dealership where you can afford to do that. Mike (Who everyone refers to as Big Mike) was very kind, honest and knowledgeable with multiple vehicles to compare to the vehicle that I originally intended to purchase. He said let’s test drive another vehicle that you might like better. Surprisingly, I fell in love with the Venza, which I Initially wanted to purchase the RAV4. He did not at any time pressure or push the purchase of the vehicle. I stayed in contact with him via text and I was able to get him everything he needed via email. When I arrived to pick up the car and do the final paperwork, I didn’t need to bring anything with me other than the certified check for my down payment. The car buying process was very simple at Smithtown Toyota. When I was doing the final paperwork with the financial department with Rocky I felt like he was my own family member that was helping me through the process. He explained to me that there are some programs that are not necessarily needed to sign up for and guided me to the two important ones which was the extended warranty and the tire and wheel warranty program which surprisingly added only a small amount to my monthly payments. He said when the interest rates go down, he will give me a call and help with refinancing the car to lower the monthly payments. This is one dealership where you don’t need someone to sit down with you during the final paperwork process because they will not sell you something that you’re not going to need. I want to compare my experience of purchasing a car from Smithtown Toyota to a purchase from a competitor Toyota dealership. I don’t want to name the competitor Toyota dealership because I don’t want to give a negative review of them because they have very kind people that work in the service department. Back in 2017 I purchased a 2018 RAV4. It was a similar experience when I test drove the vehicle that I ended up loving. The sales department was very nice and very helpful. However, when it came time to do the paperwork with the financial department, they tried to sell me every single program that they offered which I later regretted signing up for some of those programs that I didn’t need. I highly recommend Smithtown Toyota to purchase your vehicle because they are the only ones that will give you the most savings on maintaining your vehicle passed the 2 year free Maintenance service, They won’t push or pressure the purchase of a vehicle when test driving the models and they won’t pressure you to sign up for additional programs during the final paperwork process at the end. More

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Sean Miller at Smithtown Toyota is great! He’s very responsive and will get you the right answer. I recently purchased a car out of state and Sean was helpful through the process He’s very responsive and will get you the right answer. I recently purchased a car out of state and Sean was helpful through the process More

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