Dealership Experience
9 yrs, 7 mos
82 Reviews
Write a Review82 Reviews of Rod Franey
December 29, 2017
Good at sales, very poor in processing . A woman who contacted me to deal with pricing and follow on visits was very good, Rodney was either very inexperienced or the people he dealt with . A woman who contacted me to deal with pricing and follow on visits was very good, Rodney was either very inexperienced or the people he dealt with were inexperienced or understaffed. I live over an hour away and that is why I would not go there for service, I have no complaint or knowledge of the service dept More
Other Employees Tagged: Rodney Webster
December 28, 2017
We definitely recommend........! Guys the truth is I just saw a car I wanted to buy on the internet. Picked up the phone and called. A very professional lady picked up and she recomme Guys the truth is I just saw a car I wanted to buy on the internet. Picked up the phone and called. A very professional lady picked up and she recommended that I should make an appointment personally visit the dealership. She was able to get me a same day appointment. Arrived on time and my case was handled to another another professional sales person by the names of David Sacco. He treated me like we had known each other for quite a long time. He had enough time to teach me about the car I was looking to buy. David thanks so much for putting customers first and please keep up that positive personality. Thanks bro🙏🏻🙏🏻🙏🏻🙏🏻. Happy customer. Martin k More
Other Employees Tagged: Mateo Riz, Katie Bedard, Dave Sacco , Anthony Coccia Jr.
December 27, 2017
Dave is the best #1 I am sure that I was the longest running car deal this dealership ever had. Dave however was there through the thick of it always going the extra..... I am sure that I was the longest running car deal this dealership ever had. Dave however was there through the thick of it always going the extra.......many miles. I suggest to everyone to sign the paperwork in person and if you need a cosigner MAKE YOUR COSIGNER COME WITH YOU. Mailing the paperwork was a recipe for Murphys law. BACK TO DAVE.... he even drove to Connecticut himself to register the car for me one day after the paperwork was completed and 5 days before Christmas! I am very pleased that they were capable of working around my schedule with all the long distance trips. Now I'm off to the mountains on time with my new certified dream car. Merry Christmas to you all and yours. Happy holidays and happy new year! More
Other Employees Tagged: Mateo Riz, Dave Sacco , Anthony Coccia Jr., Hana Dufresne, Erik Faust
December 18, 2017
Great experience, Great Staff, and Decent Sales Experience My wife and I completed a lease transaction for a 2018 Sonata SEL. My initial contact with the dealership was online with Lindsey by text message and My wife and I completed a lease transaction for a 2018 Sonata SEL. My initial contact with the dealership was online with Lindsey by text message and email. Lindsey was persistent but not pushy and communicated while I made final purchase decision. Our salesperson at the dealership was Obi and he was patient, proficient, and accommodating. The Manager on Duty Eric worked to get us the best deal possible so we were in the payment window we hoped for that fit our budget. We were disappointed to find out that we would not be given the opportunity to take our new car home on the day we signed all the documents and made a deposit. The reason was that dealership that I am sure sells many cars to many Rhode Islanders does not have access to the Rhode Island DMV's temporary plate system. In closing, the staff was professional and did a good job. If you are from Rhode Island be prepared that you likely will not go home with the car the day you close the deal. The dealership should look for away to get access to the RI DMV temporary plate system. More
Other Employees Tagged: Lindsey Iacabbo, Eric Moura, O o
November 16, 2017
read review I was impressed with First Hundai. We were actually suppose to go test drive a Toyota Camry, but opted to buy the Hyundai Sonata after our experience I was impressed with First Hundai. We were actually suppose to go test drive a Toyota Camry, but opted to buy the Hyundai Sonata after our experience with the dealership. I would definitely refer my family and friends to First Hyundai if they were looking to purchase a new vehicle. More
Other Employees Tagged: Eric Moura
October 31, 2017
No regrets! Very friendly and efficient. No pressure from my sales men. Very low key and a delight to work with. Quick turn around. Good trade value. Very friendly and efficient. No pressure from my sales men. Very low key and a delight to work with. Quick turn around. Good trade value. More
Other Employees Tagged: Mateo Riz , Mark Calzo
October 01, 2017
Easy and stress-free! Went in just to take a look at a Tucson, after a long and annoying trip to a Toyota dealership looking at a RAV4. Was so impressed with the car, the d Went in just to take a look at a Tucson, after a long and annoying trip to a Toyota dealership looking at a RAV4. Was so impressed with the car, the dealership, and Dave that I signed the papers on a new Tucson that day! Dave was easygoing, very chill, and fun to chat with. He worked hard with his manager to match the offer we had from Toyota, and I was more than happy to give them my business. On day 4 with my new car and I'm already in love! More
Other Employees Tagged: Mateo Riz, Dave Sacco
September 25, 2017
FIrst Hyundai - First Rate Bought my third Hyundai from here. I never feel pressured to buy by any of the sales persons and I have always been given the time to do my research a Bought my third Hyundai from here. I never feel pressured to buy by any of the sales persons and I have always been given the time to do my research and test drive the car until I decide to purchase. Each time has been pleasurable experience. Service has always been great too! More
Other Employees Tagged: Dave Sacco , Anthony Coccia Jr., Hana Dufresne
September 22, 2017
First Hyundai Review First time new car buyer, felt very comfortable throughout the entire process, no pressure. Staff very knowlegable. Would refer a potential buyer t First time new car buyer, felt very comfortable throughout the entire process, no pressure. Staff very knowlegable. Would refer a potential buyer to Mr Clanton. More
Other Employees Tagged: James Clanton, Lindsey Iacabbo
September 20, 2017
Great Sales and Service! I have been doing business with this dealership now for 3 years and never in the 3 years have they failed to deliver to me, (the customer) the very be I have been doing business with this dealership now for 3 years and never in the 3 years have they failed to deliver to me, (the customer) the very best professional sales and service. Three years ago, when my family and I moved from Mobil, AL. to this area I needed service on my Sonata Hybrid. I found that they were the closest dealership to us so I took it in for service. I was pretty skeptical on the service I was going to receive being this service was to be a warranty issue. I was ready for a fight with the service department, (I have had problems with other service departments with other vehicles in the past) and lo and behold the service adviser was the most accommodating person I've ever dealt with. She was knowledgeable on the Hyundai product model (other than a work order writer only) and even offered me a loaner vehicle if they had to keep the car! WOW, Knocked me over, was not expecting that! My relationship with this dealership grew in the months ahead and one day I was talking to the service manager, Billy D., which is very well versed on all the aspects of this product along with one of the nicest person you will ever talk to, business or pleasure and he informed me that they had end of the year special deals on new cars, lease or purchase. I got a GREAT deal on a 2015 Sonata Sport Turbo, had it for 3 years and never had a lick of problems other than the normal things that came up from time to time, they always corrected the issues and offered me a loner when it was kept overnight. When I turned in my Sonata after 3 years I picked and got a great deal on a Genesis AWD with the Ultimate Package. My sales person, Derek T. did a outstanding job on taking care of all the small details of delivering this vehicle , along with being fully knowledgeable on all the functional/operations of the various options on the car. It has a lot of options on the car. I hate buying cars, it's like having your fingernails pulled off ! But, Got to say "That Was Easy" no fuss or muss. The sales & F&I manager, Anthony and Rodney as always were very easy to deal with, (very transparent). I have had the pleasure in meeting one of the owners of this auto group, Joe Ruggiero Jr. and have gotten to know him fairly well on the business side, he is a very approachable person, if you didn't know who he was you would think he was a customer or another person that was a sales manager, Joe never brushes you off to a sales or service manager if you need to talk to someone with more authority in order to resolve a issue in sales or service, he is there to help. He's a nice guy & will do whatever he can for you to try to resolve any kind of concern you as the customer may have. This family has built the business on honestly, integrity and repeat business and certainly have my families business. So I would have to honestly say within the last 3 years dealing with these people at First Hyundai in North Attleboro, MA. if you are looking for a good deal and great service on a new or used vehicle and no hassle with service of your vehicle, then this is the place to take it whether it is a Hyundai or another make. Very highly recommended. More
Other Employees Tagged: Katie Bedard , Anthony Coccia Jr., Derek Theriault