Rodney Pomerleau | Page 41

This is the 2nd Subaru we bought with help from Ted When we were thinking about replacing the 2014 Forester with an Outback, I just walked into the showroom and ask for Ted. He helped us with the purcha When we were thinking about replacing the 2014 Forester with an Outback, I just walked into the showroom and ask for Ted. He helped us with the purchase of 2014 Forester 4 years ago. As always, Ted is very knowledgeable, nice and easy to work with. We felt very comfortable and the process is straightforward and no pressure. Actually, this is the third Subaru we bought at Premier Subaru since year 2000, soon after they opened the door for business. So I am a proud returning customer for sure. More

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Honest, friendly, easy going, helpful. I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I wa I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I was willing to drive it to see the car I was looking for. First off, the experiences I had at other dealers were horrible, and it worked out because this dealership was a world of difference in every sense of the word. The first person I had contact with was Rita Ruhland who was totally friendly, not pushy, and offered answers to all my questions and called me back every time she said she would, which I really appreciated. Unbeknownst to them, I needed a car since I had just destroyed my own, but she was never pushy and never acted like they were doing me, just helpful and friendly and informative which I couldn't ask for more honestly. When we first arrived, everyone was friendly, offered us water and coffee. We were pleasantly greeted by the staff at this facility and it immediately made things calm and easy going, which is not usually typical for a dealership. Rita came by and said hi and explained to us the car was being finished up and photographed to put up on the website since I obviously didn't commit to a car I hadn't seen yet. Jason Jarkes was our salesperson and he was awesome from the start. I went up with my pops (since I needed a ride, and also in case i bought the car) and Jason really took the beating we gave him in stride. We all honestly laughed a lot and had a great experience. Jason was helpful, honest, and wasn't one to story tell us, just show us what they had to offer, tell me this is what we want, and let's figure out how we can all be happy, which was awesome. Friendly, funny, and just a down to Earth salesperson which again, is not very common. He made the test driving, and negotiating process very painless. I had to take a train ride back up after putting a down payment on the vehicle due to scheduling issue but Joseph Zerbo met me at the train station to pick me up and bring me over to the dealership which again, was very nice and he was awesome. We chatted on sports and music which was great. Jason met me at the dealership and hooked me up so I really couldn't complain at all, it was great. Finally, my finance guy was Rodney Pomerleau. Rodney was the kind of no nonsense, straight shooter that I really appreciate. He broke the numbers down, helped me where he could, and he worked it out so we were both happy, which was obviously great in my book. All in all, this was the best car buying experience I have had. The staff was great, patient, kind, friendly, and honest. I've been in touch with Jason after buying the vehicle and he has gotten back to me every time with all the information I have asked for, and always in a timely fashion. I highly recommend this place and to be entirely honest, I will probably take the drive back up in the future if I am in need of a new vehicle or if anyone in my family is. More

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Met all my expectations and more Not only was everybody extremely kind and helpful, but my car came in sooner than expected and they made sure it was exactly what I was looking for at Not only was everybody extremely kind and helpful, but my car came in sooner than expected and they made sure it was exactly what I was looking for at the price I could afford. Luke Pannone ensured that my car was spotless when I received it and they took care of everything so I only had to do minimal work on my end. They were kind and very military friendly. I highly recommend this dealership and Luke to anybody looking to purchase a car. More

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Excellent service See I came from Dan Perkins. I have previously bought 2 cars from them. Not happy with them. But at premier, I was treated with respect. An excellent See I came from Dan Perkins. I have previously bought 2 cars from them. Not happy with them. But at premier, I was treated with respect. An excellent service. Also, the sales people were very helpful in answering all my questions. Plus, I get a great deal on my car. They are very happy. More

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Another seamless experience I had brought my car in for service, where I met with Brian Iaguessa, who was terrific. I must add that Premier's Service Dept. is fantastic -- profes I had brought my car in for service, where I met with Brian Iaguessa, who was terrific. I must add that Premier's Service Dept. is fantastic -- professional, organized, friendly, and thorough. I had one question that led to another, and Brian spent time explaining everything to me in detail, with interest and impressive patience. He was forthright, which I appreciated, and obviously extremely knowledgable. When I had a question about leasing a new car, Brian introduced me to Jason Jarkes, who kindly took over. Jason was amazing -- smart, knowledgable, reassuring, patient, and kind. He was quite proud of the Subaru product and clearly explained why. It became apparent that Jason's intent was to take as much time as necessary to provide every detail to allay any concerns, as well as negotiate on my behalf. I had certain limitations that Jason understood and always held under consideration, which meant so much. He worked with Will Petrillo, who calmly persevered until we arrived at a successful agreement. Jason introduced me to Rodney Pomerleau to review the financial details. Rodney was professional, exuded confidence, and his sense of humor was a welcomed surprise. I was gratefully taken aback to realize that Jason had relayed some of my concerns to Rodney, who also seemed to understand and sincerely care. He made the process so easy! The end result was a package that felt manageable as well as comfortable. When we scheduled time to pick up the car, I was impressed that Jason's concern included all his customers; He wanted to ensure he had a wide window available to prevent overlapping time. We examined every aspect of the car, and Jason obviously wanted to be sure I understood everything. Again, he was so patient. Jason then introduced me to Joe Zerbo, who thoughtfully ensured everything went smoothly, and confirmed I had no further questions. Jason and I cheerfully agreed in the end that the entire experience was actually fun, which is amazing. I valued the professionalism, care and attention that everyone exuded which made me feel that I mattered. This is the second car I've leased from Premier, and I guarantee it will not be the last. More

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Fair and Honest. No xx Worked with Jason for half hour after the dealership closed. Treated us fair right off. Found the car we wanted in RI. Rodney handled the closing and Worked with Jason for half hour after the dealership closed. Treated us fair right off. Found the car we wanted in RI. Rodney handled the closing and went over all the financial aspects. After the sale we were shown the entire repair shop and what to do when we get there. Met Joe who said if we couldn't get ahold of Jason he was our man. Victor checked with us a few days later to see if we needed anything else. Overall experience was great. Just like family. Carol & Ken More

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Best place to try and buy a Subaru We have bought 5 Subarus here over the last 12 plus years...Sales and particularly service here are the best.......any hiccoughs are quickly dealt wit We have bought 5 Subarus here over the last 12 plus years...Sales and particularly service here are the best.......any hiccoughs are quickly dealt with.......ang usually in the customer's favor.....if you are not satisfied......let Bob Alvine know.....he's the guy running the place. More

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Excellent experience throughout the process. Arriving at dealership, my wife and I were determined to "just look", because we wanted to visit a Honda dealer afterwards to compare the Forester SUV Arriving at dealership, my wife and I were determined to "just look", because we wanted to visit a Honda dealer afterwards to compare the Forester SUV with the CRV. The salesman, Luke Pannone, needless to say, was knowledgeable, understanding of our needs, and quite polite. Needless to say, we struck a deal and never did get to the Honda dealer. That's salesmanship, and he is to be commended, along with the entire staff we met and did business with throughout the purchase. I would definitely recommend the Premier dealership to my friends. More

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Excellent experience working with Sean Sean was professional, knowledgeable and went above and beyond to answer all our questions. We were extremely pleased and satisfied with our interacti Sean was professional, knowledgeable and went above and beyond to answer all our questions. We were extremely pleased and satisfied with our interactions with him. More

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Branford Subaru New Car Evaluation I was very impressed by the professionalism given to me by ,Ted and Rodney . As this was a new experience for me, they answered all my concerns regard I was very impressed by the professionalism given to me by ,Ted and Rodney . As this was a new experience for me, they answered all my concerns regarding my new car,Rodney explained explicitly all financial matters for the loan,and Ted went through everything about the car . So I felt very confident comfortable and Happy went I left. More

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