Outstanding customer service.
Keep me up to date with status of vehicle. Explained work being done and approximate time it would take. Kevin has always been excellent when I am at
Keep me up to date with status of vehicle. Explained work being done and approximate time it would take. Kevin has always been excellent when I am at the dealer and follow up phone calls.
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by CBOYLE4866
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Honda of Kenosha responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rodney did a great job getting me into the shop and the
work done, and getting me on my way.
work done, and getting me on my way.
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by wdorst42
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Honda of Kenosha responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The dealer provided routine maintenance service on my
cr-v at substantially less cost than another dealer. Done well and efficiently
cr-v at substantially less cost than another dealer. Done well and efficiently
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by Steve B
Service Price Transparency
Jul 24, 2025 -
Honda of Kenosha responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.
Very good and timely service.
I feel the dealership is honest and competent. Thank you. Dave M
I feel the dealership is honest and competent. Thank you. Dave M
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by gmeckwi7710
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Honda of Kenosha responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
They are very professional and they treat you with
respect. They accommodate last minute appointments
respect. They accommodate last minute appointments
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by mruffolo2019
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2025 -
Honda of Kenosha responded
Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I recently had to have my HRV ac compressor replaced.
Rodney explained everything that had to be done and that parts had to be gotten the next day. Car was finished just before lunch on the next day.
Rodney explained everything that had to be done and that parts had to be gotten the next day. Car was finished just before lunch on the next day.
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by L
Service Price Transparency
Jul 16, 2025 -
Honda of Kenosha responded
Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!
I received exceptional service from Rodney.
The shuttle driver was excellent as well . Very good experience with the dealership .
The shuttle driver was excellent as well . Very good experience with the dealership .
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by Slawomir
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Honda of Kenosha responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I’m extremely disappointed with the service I received at
Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty w
Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty when the issue first began, the dealership delayed resolution and now refuses to service my car.
Rodney Porter and the team repeatedly stated that I was not returning calls, when in fact I called Honda Corporate many times and left multiple messages, all documented in my case file. I am a full-time student and a mother of three, and I’ve done everything I can to resolve this situation responsibly.
Instead of assisting with a fair resolution, they pressured me to return the loaner vehicle without finalizing a plan to repair my car. I’ve now been left without reliable transportation, without my car repaired, and without support from the very dealership that sold me the vehicle.
I expected far better from a Honda dealership, especially one representing a brand that prides itself on quality and customer care. I would not recommend Honda of Kenosha based on this experience.
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by kmihaj2
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2025 -
Honda of Kenosha responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jul 10, 2025 -
Honda of Kenosha responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
My 10 yr old car runs like new!
The staff was efficient and courteous. My wait was comfortable.
The staff was efficient and courteous. My wait was comfortable.
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by Sistersooz
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2025 -
Honda of Kenosha responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Annoying that I have to write down on my experience.
I gave you 5. What else can I say?
I gave you 5. What else can I say?
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by tomarwes
Verified Customer
Verified Customer
Other Employees Tagged:
Rodney Porter
Jul 02, 2025 -
Honda of Kenosha responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.
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