Rodney Porter
Rodney Porter at Honda of Kenosha

Rodney Porter | Page 53

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.9
887 Reviews
4.9

887 Reviews

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887 Reviews of Rodney Porter

May 22, 2023

Dealership Rating
Employee Rating

Initial sales price was not honest. Price told on phone did not include forced additional options. More

by tomingrassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

May 22, 2023

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 20, 2023

Dealership Rating
Employee Rating

I bring my car back to Kenosha Honda for service because you are treated like family, not just a customer. Rodney Porter is always FRIENDLY and helpful. More

by NORSEGODPHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 19, 2023

Dealership Rating
Employee Rating

Excellent service, time spent for service repairs was on par for other maintenance shops. Pricing was good as well. More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

May 21, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

May 14, 2023

Dealership Rating
Employee Rating

We always have had a great experience with the team at Honda of Kenosha. Thanks for the kind of professional service we can trust in. Thank you. Leo Zinnen More

by lzinnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Martin Silva , JEREMIAH ROSE

May 15, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Leo. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 14, 2023

Dealership Rating
Employee Rating

The mechanics and staff are very helpful and the service is quick and hassle-free. More

by malekelinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 13, 2023

Dealership Rating
Employee Rating

Always a pleasure to work with Joe Valente. He always shows that he cares and he always explains what’s been done and what needs to be done to my car. More

by foldtek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

May 14, 2023

Honda of Kenosha responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 12, 2023

Dealership Rating
Employee Rating

When I arrived I waited at the desk, but nobody came and helped me. I waited for over an hour thinking they were already working on my car. Thankfully the man performing service was kind and comped my oil c More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 12, 2023

Dealership Rating
Employee Rating

Excellent service! The technician answered all my questions regarding my 18 month service. Price was reasonable as well. More

by paigeredlin94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

Honda of Kenosha responded

Paige, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 11, 2023

Dealership Rating
Employee Rating

Very informative & helpful with my situation. I will definitely be coming back in the future for maintenance & repairs. More

by jgjbgjbjhb
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

May 09, 2023

Dealership Rating
Employee Rating

Rodney Porter is an Amazing Service Consultant. Rodney always provides excellent service with friendly and professional care. Thank You I very much appreciate the service and care I receive. More

by joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Honda of Kenosha responded

Joy, thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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