Rodney Rogers | Page 2

Great service and techs do a great job. Michael is an excellent service provider for my car. Michael is an excellent service provider for my car. More

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Search no further for excellent car repair service that goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but go the extra mile to explain details about that work and facilitate its timely completion. For example, recently Service Advisor Rodney Rogers and others on the team servicing my car all worked late one very hot day to finish replacing, balancing and aligning new tires on my car so i wouldn't have to come in a second day. Over the years, other service advisors have painstakingly diagnosed a couple of vexing problems. In short, I find that I trust them and understand what they tell me. Prices seem comparable to what i've paid elsewhere. More

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I bought my 2018 CrossRrek at hern Gordon and have all the routine maintenance performed thete. Am extremely happy with the car and tge service received. The visit yesterday was for a major maintenance: the routine maintenance performed thete. Am extremely happy with the car and tge service received. The visit yesterday was for a major maintenance: 5 year/60,000 miles in adfition to getting 4 new tired. TheService Advisor that I always tequest, Rodney Rogers, explained the work to be done and the cost; if the mechanics find other work to be done, Rodney calls to let me know and the cost. This he did, as always, yesterday. I appreciated having a loaner car--yesterday, was a 2024 CrossTrek--so I fid not hsve to wait sround for 6 hours. All n all, Herb Gordon Subsry in Silver Spring is a great place with staff who that excellent customer service tk heart! More

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Another great experience with Vitaliy. Why didn't I find him sooner. He makes Subaru service a pleasure. Why didn't I find him sooner. He makes Subaru service a pleasure. More

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The dealership personnel was very kind and professional, especially advisor Luis Prada for the servicing of my car. especially advisor Luis Prada for the servicing of my car. More

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Everyone is very professional. My service person, Rodney Rodgers has taken care of my car since 2019. He is truly a great asset to the company. He is polite and has a wealth of kno My service person, Rodney Rodgers has taken care of my car since 2019. He is truly a great asset to the company. He is polite and has a wealth of knowledge about cars. More

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Personnel is very professional, courteous, and efficient. They are also direct and helpful. Waiting area is clean and orderly They are also direct and helpful. Waiting area is clean and orderly More

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Vitaliy is always straight forward honest. He is a pleasure to deal with. I always feel he has my best interest in mind. He is a pleasure to deal with. I always feel he has my best interest in mind. More

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11 years of the best service! Started with sales/ finance went to service ( Vitali is the BEST) and has progressed to the mechanics & shop staff! Only 2 times in 11 years has an Started with sales/ finance went to service ( Vitali is the BEST) and has progressed to the mechanics & shop staff! Only 2 times in 11 years has any fell short and those blips were solved immediately! Subaru driver and Herb Gordon fan forever! More

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@Rodney Rogers and team are always wonderful - they recognize customer loyalty and keep me coming back for all car servicing needs recognize customer loyalty and keep me coming back for all car servicing needs More

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