Rodney Rogers | Page 18

Excellent customer service The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and are very efficient smd thorough at checking out your car. You can also text your service rep any time and they will help you navigate what you might need. More

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Windshield replacement and routine service Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine s Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine service and a fix to my Bluetooth system while I was there. More

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Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professional service I always receive. The customer service reps, especially Vitaley, are candid, honest and make getting your vehicle serviced as painless as possible. More

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Friendly and good service. This is my to-go Subaru service for the past few years, mostly for car maintenance and sometimes repair. Overall, they have a good service and very he This is my to-go Subaru service for the past few years, mostly for car maintenance and sometimes repair. Overall, they have a good service and very helpful staff. More

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Great customer service I'm very happy with the service I received at Herb Gordon Subaru. Easy to setup service maintenance and staffs are very friendly and helpful. Feelin I'm very happy with the service I received at Herb Gordon Subaru. Easy to setup service maintenance and staffs are very friendly and helpful. Feeling that they do care about their customers. More

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Out of town urgent care Many thanks to Mike Goodman, Rodney,and crew who worked us in today after our car developed problems while on a long distance trip. Fixed ththe minor Many thanks to Mike Goodman, Rodney,and crew who worked us in today after our car developed problems while on a long distance trip. Fixed ththe minor issue quickly at a reasonable price and got us back on the road. Highly recommended! More

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Needed a Battery Had starting issues in my WRX. Had to jump the car basically every time I turned it off. Called up my advisor Rodney and he said bring it in he will t Had starting issues in my WRX. Had to jump the car basically every time I turned it off. Called up my advisor Rodney and he said bring it in he will take care of it. Brought it in and they said I needed a new battery. They gave me a new battery under warranty and also changed my oil. Best dealership hands down and Rodney always takes care of me. More

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Outstanding performance ! Rodney was pleasant, articulate, and very informative. He showed considerable respect and consideration for my schedule and kept me informed through p Rodney was pleasant, articulate, and very informative. He showed considerable respect and consideration for my schedule and kept me informed through periodic contacts with both the services needed, the costs involved, and the projected status of completion. Through his efficient and well organized management, we had TWO of our cars serviced and returned to us in record time. We were both appreciative and highly impressed. Thanks again Rodney, will spread the word. More

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Great communication and transparency. The way I describe my experience at Herb Gordon Subaru, Silver Spring is like going to see family literally with always a smile and attentive. The way I describe my experience at Herb Gordon Subaru, Silver Spring is like going to see family literally with always a smile and attentive. More

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Exceptional service Herb Gordon Subaru is my preferred dealer for all things Subaru. Rodney Rogers went above and beyond in handling the low engine oil issue with my Le Herb Gordon Subaru is my preferred dealer for all things Subaru. Rodney Rogers went above and beyond in handling the low engine oil issue with my Legacy. I will surely seek him out when I need future service. Thanks, Rodney! More

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