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Roel Ortiz
493 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
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493 Reviews of Roel Ortiz
August 06, 2021
Roel was absolutely wonderful to work with! He worked very diligently with my credit union and had the deal closed by the time we actually got to the dealership. We addressed a small blemish and Roel gua very diligently with my credit union and had the deal closed by the time we actually got to the dealership. We addressed a small blemish and Roel guaranteed us this issue would be handled and repaired. Hard to find dealerships nowadays that will take accountability and repair and not just try to sell “as-is”. Thanks again Roel for the great and “keeping it real”, experience!! More
by KatelynPatrick96
Other Employees Tagged: Parveen Rajendran
July 30, 2021
Was a very smooth process and they made it even easier on me by delivering my truck more than 5 hours away. Was pleased with the service I received and would recommend this dealership to any individual looki me by delivering my truck more than 5 hours away. Was pleased with the service I received and would recommend this dealership to any individual looking for a solid place to do business with. More
by cayden.stroope
July 29, 2021
Once again Roel LP gave outstanding service..still a customer for life..brought the vehicle to my office. Best way to buy a car!!! Thanks LP customer for life..brought the vehicle to my office. Best way to buy a car!!! Thanks LP More
by DLR customer
Other Employees Tagged: Alex Al-Khafaji , Anna Gutierrez, Tammy Lacy, Ken Purnell
July 28, 2021
Roel and Chingy took top notch care of us. The process was smooth and painless. I will never go back to a "regular" dealership again! They have truly taken away that feeling of hating buying a car. was smooth and painless. I will never go back to a "regular" dealership again! They have truly taken away that feeling of hating buying a car. More
by NicoleP
Other Employees Tagged: Anthony Zegarelli
July 27, 2021
I can’t say enough about the service I received from Roel. He was awesome from start to finish. He was very honest and that’s not something I can usually say about a salesman. He noticed a crack in the Roel. He was awesome from start to finish. He was very honest and that’s not something I can usually say about a salesman. He noticed a crack in the windshield that I didn’t even notice. He made sure it was replaced without any charges to me. I can go on and on about my satisfaction. Thanks Roel. You’re the best. More
by Andrea Collins
Other Employees Tagged: Kris Gaerlan
July 21, 2021
I want to thank Roel Ortiz and the staff from Dallas Lease Returns for making this the easiest car buying that I’ve ever had and that’s because I had already bought a Jeep from Roel a few years ago. Lease Returns for making this the easiest car buying that I’ve ever had and that’s because I had already bought a Jeep from Roel a few years ago. This time I told him exactly what I wanted and within a few days he had my beautiful 2019 4Runner at my doorstep in Corpus Christi. I’m ready to pull my boat and hit the water now!!! The honesty and integrity is second to none which is why my family and I will only buy our cars from Roel and Dallas Lease Returns. When they say that they’re honest and transparent.. the actually mean it!! Thanks Roel and DLR More
by Ptobin3
July 20, 2021
Sindy and Roel went above and beyond to make my purchase of my Grand Cherokee Jeep happen. They are two of the best sales people I had the pleasure of working with. of my Grand Cherokee Jeep happen. They are two of the best sales people I had the pleasure of working with. More
by edmattsr
Other Employees Tagged: Sindy Fernandez, Ken Purnell
July 01, 2021
Roel and Chris were both super responsive and helpful. Having a fair starting price with no negotiation was a lot easier than the traditional back and forth price nonsense from a lot of dealers. Definitel Having a fair starting price with no negotiation was a lot easier than the traditional back and forth price nonsense from a lot of dealers. Definitely will look here when it comes time to buy out next vehicle. More
by Russelljamesellis
Other Employees Tagged: Chris Mikell
June 30, 2021
Muy Buenos En La Venta De Autos, Me Gusta Como Trabajan. Te Ayudan A Conseguir Lo Que Tu Quieras Lo Recomiendo. 100% Sin Duda UNO DE Los Mejores DEALERS Que Eh Conosido! Te Ayudan A Conseguir Lo Que Tu Quieras Lo Recomiendo. 100% Sin Duda UNO DE Los Mejores DEALERS Que Eh Conosido! More
by Luismacias294
June 27, 2021
Blanca was so easy to work with. She was knowledgeable, Blanca was so easy to work with. She was knowledgeable, kind and efficient. I will Definitely recommend Blanca to my friends and family. Blanca was so easy to work with. She was knowledgeable, kind and efficient. I will Definitely recommend Blanca to my friends and family. More
by sjstrangis
Other Employees Tagged: Blanca Benitez
