Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 23

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
502 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

502 Reviews

Write a Review

502 Reviews of Roel Ortiz

July 30, 2021

Dealership Rating
Employee Rating

Was a very smooth process and they made it even easier on me by delivering my truck more than 5 hours away. Was pleased with the service I received and would recommend this dealership to any individual looki More

by cayden.stroope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review, Cayden! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 29, 2021

Dealership Rating
Employee Rating

Once again Roel LP gave outstanding service..still a customer for life..brought the vehicle to my office. Best way to buy a car!!! Thanks LP More

by DLR customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji , Anna Gutierrez, Tammy Lacy, Ken Purnell

Jul 30, 2021

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

July 28, 2021

Dealership Rating
Employee Rating

Roel and Chingy took top notch care of us. The process was smooth and painless. I will never go back to a "regular" dealership again! They have truly taken away that feeling of hating buying a car. More

by NicoleP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Zegarelli

Jul 28, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review, Nicole! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 27, 2021

Dealership Rating
Employee Rating

I can’t say enough about the service I received from Roel. He was awesome from start to finish. He was very honest and that’s not something I can usually say about a salesman. He noticed a crack in the More

by Andrea Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan

Jul 27, 2021

Dallas Lease Returns responded

Thank you, Andrea, we are very happy to hear that Roel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2021

Dealership Rating
Employee Rating

I want to thank Roel Ortiz and the staff from Dallas Lease Returns for making this the easiest car buying that I’ve ever had and that’s because I had already bought a Jeep from Roel a few years ago. More

by Ptobin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Dallas Lease Returns responded

Thank you for your very kind review. Roel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. Congratulations on your new 2019 4Runner!

July 20, 2021

Dealership Rating
Employee Rating

Sindy and Roel went above and beyond to make my purchase of my Grand Cherokee Jeep happen. They are two of the best sales people I had the pleasure of working with. More

by edmattsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez, Ken Purnell

Jul 22, 2021

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Roel and Sindy were able to help, and we hope you'll enjoy your new Jeep!

July 01, 2021

Dealership Rating
Employee Rating

Roel and Chris were both super responsive and helpful. Having a fair starting price with no negotiation was a lot easier than the traditional back and forth price nonsense from a lot of dealers. Definitel More

by Russelljamesellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

Jul 01, 2021

Dallas Lease Returns responded

Thank you so much, Russell, for your excellent review! We are so glad that Roel and Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 30, 2021

Dealership Rating
Employee Rating

Muy Buenos En La Venta De Autos, Me Gusta Como Trabajan. Te Ayudan A Conseguir Lo Que Tu Quieras Lo Recomiendo. 100% Sin Duda UNO DE Los Mejores DEALERS Que Eh Conosido! More

by Luismacias294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Dallas Lease Returns responded

Thank you, Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Dallas Lease Returns.

June 27, 2021

Dealership Rating
Employee Rating

Blanca was so easy to work with. She was knowledgeable, Blanca was so easy to work with. She was knowledgeable, kind and efficient. I will Definitely recommend Blanca to my friends and family. More

by sjstrangis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Jun 28, 2021

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Blanca here at Dallas Lease Returns.

June 17, 2021

Dealership Rating
Employee Rating

Anthony !! Very professional, honest and understanding. One of the best sales managers I ever know, that Any one need to work with him would. I'm happy that I worked with you at this time. Anna, Roel (Fu More

by The Best Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez, Anthony Zegarelli, Parveen Rajendran , Anna Gutierrez, Tammy Lacy

Jun 17, 2021

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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