Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 23

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
493 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

493 Reviews

Write a Review

493 Reviews of Roel Ortiz

June 17, 2021

Dealership Rating
Employee Rating

Anthony !! Very professional, honest and understanding. One of the best sales managers I ever know, that Any one need to work with him would. I'm happy that I worked with you at this time. Anna, Roel (Fu More

by The Best Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez, Anthony Zegarelli, Parveen Rajendran , Anna Gutierrez, Tammy Lacy

Jun 17, 2021

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 14, 2021

Dealership Rating
Employee Rating

Roel Ortiz is a genuine “people person”. He was very respectful and attentive in finding the best solution for our needs. It didn’t hurt that Judy found a fellow South Texan to work with!! We are over More

by g.dobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns and for your kind words for Roel! We truly appreciate your business. Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 11, 2021

Dealership Rating
Employee Rating

I usually hate the whole car buying process, but Roel was outstanding! Easy, in & out. Explained everything in great detail. Will be back & recommend him to all! More

by christophergalindo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Dallas Lease Returns responded

Thanks for your feedback, Christopher, on your recent visit to Dallas Lease Returns. I'm glad to hear that Roel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 11, 2021

Dealership Rating
Employee Rating

OMGGGG HOW FAST AND FUN!!! Anthony, Roel,Blanca had us laughing the whole time! This is the best dealership that I have ever been too in my entire life. Very happy that I got “Chingy” to help us! More

by Herkitajones89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Dallas Lease Returns responded

Herkita, Thanks for sharing your thoughts about your experience working with Anthony, Roel, and Blanca here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 08, 2021

Dealership Rating
Employee Rating

Gracias Roel Ortiz por ayudarme a tener mi Toyota Tacoma 2018 lo mejor fue que estando yo en Oklahoma y el DealerRate en Dallas se pudo hacer el trámite fue rápido,seguro,confiable y el mejor precio lo ti More

by Janeth Ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras, Juan Contreras

Jun 08, 2021

Dallas Lease Returns responded

Janeth, Thank you for your business and this review. We're happy to hear Roel and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2018 Toyota Tacoma! If there is anything we can assist you with in the future, please let us know.

May 31, 2021

Dealership Rating
Employee Rating

Have had nothing but great results from our 2015 Explorer and 2013 Lexus we purchased from Roel, everything he promised he delivered. Thanks Roel for your great service before and after the sale. I would rec More

by Boom Boom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Dallas Lease Returns responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 25, 2021

Dealership Rating
Employee Rating

I recently purchased my car with Roel. He was super friendly and helpful! First time I enjoyed purchasing a car! So fast and easy! Thanks Roel! More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Dallas Lease Returns responded

Erika, thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 13, 2021

Dealership Rating
Employee Rating

I can’t say enough! Kerron & Roel are amazing. I will never go anywhere else to buy a car! Great experience!! They are the best More

by bronx815
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerron Sayers

May 14, 2021

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Roel and Kerron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 12, 2021

Dealership Rating
Employee Rating

I’m happy with vehicle and the great deal I got from Mr Roel. He helped me get exactly what I was looking for. He went above and beyond in every aspect of not only showing and the final sale. He’s a great More

by Joni kÍbúny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Joni! We thank you for choosing Dallas Lease Returns!

May 12, 2021

Dealership Rating
Employee Rating

As young buyers, we are often brushed aside and not taken very seriously. This experience was completely the opposite of what we’ve ever seen before! Roel and Chris both worked hard behind the scenes while a More

by Stephanie Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

May 12, 2021

Dallas Lease Returns responded

Congratulations on your new vehicle, Stephanie! We are so glad that we had the opportunity to work with you; and that Chris and Roel could make this a top-notch experience! We look forward to continuing to serve you in the future!

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