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Roel Ortiz
503 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
Spanish
Employee Video
503 Reviews
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503 Reviews of Roel Ortiz
March 29, 2017
Purchase of family car This experience of buying a vehicle here was the BEST I've ever had. Everyone was very professional, friendly,& knowledgeable. I will purchase my next This experience of buying a vehicle here was the BEST I've ever had. Everyone was very professional, friendly,& knowledgeable. I will purchase my next car here. I will also tell all my family & friends!! More
by Kayehop
Other Employees Tagged: Malia Penington
March 27, 2017
Great dealer I find what I want and their prices are great Good customer service and very friendly,I recommended of course I will coming back for more I find what I want and their prices are great Good customer service and very friendly,I recommended of course I will coming back for more More
by Ali
March 12, 2017
Fantastic Experience I found my perfect car, and I was supported the whole way through the buying process. Roel got me in and out! Great overall experience! I found my perfect car, and I was supported the whole way through the buying process. Roel got me in and out! Great overall experience! More
by btucker
March 08, 2017
Ideal for First Time Buyers Having never purchased a car before in my life, the staff at Dallas Lease Returns blew me away with their willingness to work with a credit ghost like Having never purchased a car before in my life, the staff at Dallas Lease Returns blew me away with their willingness to work with a credit ghost like myself. Everything from the facility to the inventory was kept in clean order. Give this place a try, and if you can ask for Roel Ortiz and Sam Turner. This dynamic duo will do everything they can to help get you into your next vehicle. Thank you, guys! More
by RufusRiefler
Other Employees Tagged: Sam Turner
March 02, 2017
Best experience buying a car When it all seem like it wasn't going to work out. Dallas lease returns and the fabulous sales man Roel Ortiz. Made my wife's dream come true. We foun When it all seem like it wasn't going to work out. Dallas lease returns and the fabulous sales man Roel Ortiz. Made my wife's dream come true. We found her dream SUV and Roel Ortiz. Made it happen best finance team in the works. So I highly recommend Riel Ortiz he made us feel part of the family and was there whit us every step of the way THANK YOU Roel Ortiz More
by Danny0707
February 27, 2017
Fast, Effeciant, and Honest I loved the Service that Mr. Roel Ortiz gave me, I have sent all my clients his way! Best experience that I have ever had buying a car!! I loved the Service that Mr. Roel Ortiz gave me, I have sent all my clients his way! Best experience that I have ever had buying a car!! More
by Jugo238
February 12, 2017
Best Car Buying Experience. This is by far best car-buying experience that we ever had, and this comes from the person that owned 47 vehicles up to this point. Roel Ortiz Sales This is by far best car-buying experience that we ever had, and this comes from the person that owned 47 vehicles up to this point. Roel Ortiz Sales Manager is the best , his customer service is the second to none, from the first phone call to him until we picked up the car was the whole experience was superb . He communication style and also the way he treating customers with the outmost respect making the whole buying process so easy and pleasant. By the way, they are so market competitive, after we searched for this BMW-diesel model for 3 months nationwide, our decision-making was no-brainer. We end up flying from Atlanta to Dallas to pickup the car, Roel provided the ride to the dealership. Once again thank you very much Roel Ortiz and Dallas Leas Return for great customer service experience, definitely you will be the first that we contact when we are on the market for the next car. Sam & Sabina More
by sanko2
February 10, 2017
Found the car of my dreams at the right price!!! Professional and friendly staff - not pushy at all! Great experience! After searching for a couple years I finally found that elusive VW EOS at the Professional and friendly staff - not pushy at all! Great experience! After searching for a couple years I finally found that elusive VW EOS at the right price!! More
by slammersa
Other Employees Tagged: Blanca Benitez
February 09, 2017
Great Service It was a pleasure buying from this agency. His sales rep. was the most professional and ethical person. The truck is very nice and works perfect. It was a pleasure buying from this agency. His sales rep. was the most professional and ethical person. The truck is very nice and works perfect. More
by maxyangel
February 06, 2017
Wonderful Experience Roel Ortiz was my salesperson and I can definitively say that I have never had a better experience buying a car than I did with Roel. He was charming, Roel Ortiz was my salesperson and I can definitively say that I have never had a better experience buying a car than I did with Roel. He was charming, honest, transparent, empathetic and professional all at once. I will never buy a car from anyone else. Ever. When I didn't have time to come test drive the Jeep I wanted, he came to my office and let me drive it during my lunch hour. He and the general manager stayed late on a Friday to appraise my trade-in. And finally, after I decided to buy the car, Roel met my husband and I halfway on a rainy Sat afternoon to deliver the car to us. He was simply the best salesperson I have ever worked with. I will recommend him to everyone I know. Regards. Julie Warren More
by akqj1360
